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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Trackboxx software is a platform used to analyze and evaluate visitor statistics of your websites. The software offers tools to check goals and track conversions with UTM tracking of advertising campaigns. Monitor the bounce rate and dwell time for the entire website and public dashboard can also be integrated as an iFrame on a website of your choice. Generate reports in PDF file format to automate workflows. Read more |
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SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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10 Features
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Common Features for All |
Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
Not Available
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Rating Distribution |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Starter Others Business Others Premium Others Enterprise Others Enterprise Pro Others |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 5 More
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Not Available |
Videos |
Company Details | Located in: San Jose, California | Located in: Germany |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://trackboxx.com/ |
Social Media Handles |
Not available |
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