Yext

About Yext

Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Yext Features

Show Feature Explanation

A/B Testing

Compares two versions of your website to see which one performs better

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Analytics

Allows integration with other analytical tools or has it inbuilt

Reviews Management

Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels

Search

Search words or texts from your content

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Yext Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Yext Custom

Features

Knowledge Graph
Search
Pages
Listings
Reviews
Analytics

Disclaimer: The pricing details were last updated on 06/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Yext Pricing.

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Yext Reviews

User Rating

4.5/5 (Based on 480 Ratings)

Rating Distribution

Excellent
66.9%
Very Good
24.6%
Average
3.5%
Poor
1.7%
Terrible
3.3%

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Review Summary

User reviews of Yext highlight its effectiveness in streamlining local listings management and providing a centralized platform for handling reviews. Users praise Yext's ease of use, bulk update capabilities, and robust features, particularly for large organizations with multiple locations. However, some users find the platform's interface somewhat confusing and lack a drag-and-drop CMS solution. While customer support is generally rated positively, there are concerns about response times and a lack of consistency in account management. Overall, Yext is considered a powerful tool for local SEO and reputation management, but its user experience and support could be further improved.

Pros

Yext makes managing multiple location listings and hours easy, saving time.
The platform provides robust analytics and insights into search performance.
Yext's customer support team is responsive, helpful, and proactive in resolving issues.

Cons

The user interface can be complex and challenging to navigate for beginners.
The pricing model may be expensive, especially for businesses with many locations.
Yext's focus on its newer products, like Answers, has led to some features for listings and reviews getting neglected.

Yext Reviews

AI-Generated from the text of User Reviews

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