ReadyMode (formerly Xencall)

About ReadyMode (formerly Xencall)

The next-gen auto dialer for you. ReadyMode, previously known as Xenical is an all-in-one auto dialer software, specifically developed for call centers to enable predictive dialing. It works at connecting call centers and agents with more prospects through cloud technology. It additionally enables the user to manage their CRM, lead management, and reporting and insights. ReadyMode offers trusted PV and VoiceLog Verification solutions that provide direct server-to-server connection. It offers fine-grained speed controls that allow you to tailor your call ratios based on the number of available agents, thereby reducing wait times. Users need full Customer Relationship Management capabilities to assist each customer through your sales workflow. Inbound call management is made easier with fully customized IVR menus through ReadyMode. ReadyMode reporting helps enhance performance and efficiency by providing detailed data, agent stats and analytics, calls, campaigns, and more. Field sales professionals can access their dialer and CRM via any device, allowing them to stay productive while on the road with this smart software. The platform offers a free demo to test and try its features before making the actual purchase.