About Trata AI

Deep Dive with Clara AI

Trata is an AI-powered conversation intelligence and role playing platform built for sales, service, and consumer services teams. It captures customer interactions across phone, web, and in‑person channels, highlights potential issues in real time, and offers targeted coaching using AI roleplay simulations. It aims to boost conversion, reduce ramp time, and cut down managers’ coaching workloads. At its core, Trata enables companies to extract insights from every customer touch point, spot gaps in communication, and standardize top performer behaviors into scalable training modules.

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Pricing

Free Trial Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

Trata AI Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Starter Custom

For individuals or small teams looking to explore AI-powered simulations and practice real-world customer conversations.

Features

15-minute AI Sparring Session
1 User
2 Pre-Built Scenarios and Personas
10 Recordings with AI Feedback & Scorecard
5 LinkedIn Profile Extracts
Unlimited Practice Calls (within session time limits)

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Pro Custom

For fast-growing teams ready to elevate rep performance with real-time analysis, conversation scoring, and targeted coaching — all from actual customer calls.

Features

Upto 2000 mins of AI Conversation Intelligence and Upto 500 mins of AI Coaching and Roleplay
Unlimited Users
Unlimited Scenarios, Personas & Practice Sessions
AI Conversation Feedback & Coaching
AI Tracker, Scorecards & Insights from Phone & Web Calls
Roleplay + Performance Assessments
50 LinkedIn Profile Extracts
Basic CRM or ATS Integrations

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Enterprise Custom

For large teams and global orgs needing full visibility and control - including live call capture, field team analysis, mobile support, and AI-powered coaching that scales.

Features

Includes features of Pro plan, plus
Unlimited Roleplay & Scenario Creation
Live Call Monitoring & Real-Time Alerts
AI Scoring Across Phone, Web & Field Conversations
Mobile App Support (Trata Shadow for field teams)
Team Dashboards, Leaderboards & Manager Assist
Custom Playbooks, Courses & Performance Track
Enterprise Integrations & API Access
Dedicated Success Manager & White-Glove Support

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Disclaimer: The pricing details were last updated on 07/08/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Trata AI Pricing