Home/Customer Data Platform (CDP)/Stratifyd
Updated on: October 16, 2021

What is Stratifyd ?

Stratifyd - Customer Data Platform (CDP)
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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Stratifyd

A Simple Customer Analytics Solution
(19 Ratings) Write Review

Stratifyd software is an AI-powered platform tool used to analyze customer feedback in real-time. Ingest data from unlimited sources and automate data analysis. Visualize customer feedback in omnichannel insights in minutes. Enhance your CX, products, and services, and increase revenue. Small, Medium and Large companies make use of the software.

Stratifyd Features Show All Features

Stratifyd Technical details

Support Business Hours Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Charlotte, North Carolina - 28202 /+1 704-215-4955
Deployment SaaS/Web/Cloud Category Customer Data Platform (CDP)

Stratifyd Pricing

Pricing ModelFree Trial , Quotation Based
Stratifyd
Custom

Features

  • NLU-led Analytics
  • Predictive Intelligence
  • Voice of the Consumer and Voice of the Team Insight
  • Taxonomies
  • Visualizations
  • Time to Insights
  • Alerting and Case Management
  • Workflows
  • Unlimited Data Connectors
  • Security
  • Point and Click Execution
  • Plugable Redaction Engine
  • Voice-to-text Functionality
  • Translation
  • Data Fusion and Normalization

Disclaimer: The pricing details were last updated on 25/09/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Stratifyd pricing.

Stratifyd FAQs

Stratifyd is Customer Data Platform (CDP). Stratifyd offers the following functionalities:

  • Data Cleansing
  • GDPR Compliance
  • Data Source
  • Data Orchestration
  • Data Enrichment
  • 360-degree Customer view
  • Behavior Tracking

Learn more about Stratifyd features.

No, Stratifyd does not provide API.

Ask the Community View Community

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Stratifyd Reviews

OVERALL RATING
4.2
Based on 19 Rating(s)
Rating Distribution
  • 61.1 %
  • 27.8 %
  • 5.6 %
  • 5.6 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Administrator in Marketing and Advertising
Administrator in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 23 April 2020) "Wonderful support and great team"

What do you like best?

The Team members being so friendly and helpful. They have helped us instantly with every issue we ran into and have done the most and above and beyond service, commitment, and customer service. Love their team.

What do you dislike?

I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes..

Recommendations to others considering the product:

Absolutely worth getting on a phone call with them ASAP.

What problems are you solving with the product? What benefits have you realized?

AI dashboard view for clients- provides a wonderful experience for them. They have helped us build this out in an outstanding way and it looks great.

...more
Kate R
Kate RSource : g2crowd.com
(Reviewed on 05 March 2020) "Powerful and modern"

What do you like best?

Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis.

What do you dislike?

I would like to be able to do some statistical analysis right in the tool, but it's not yet available.

Recommendations to others considering the product:

Excellent product, worth the time to set it up, because then it does a lot of important work for you with minimal need for support.

What problems are you solving with the product? What benefits have you realized?

Mostly monitoring customer sentiment and comments across our major retailers.

...more
John E
John ESource : g2crowd.com
(Reviewed on 03 September 2019) "Game changing technology "

What do you like best?

With stratifyd I see what my clients and employees are saying across every interaction channel. This can be voice or chat or surveys or crm or public forums. I get one true voice that allows me to make decisions armed with information that would be impossible to unlock and combine otherwise.

What do you dislike?

I wish I could combine the sentiment analysis into workflows directly in the stratifyd tool. I also wish I could do other types of machine learning on the more qualitative side of structured data.

What problems are you solving with the product? What benefits have you realized?

We are analyzing what customers are saying across all of our digital channels and then combine that analysis with our more structured financial data to understand how customer experience drives financial results.

...more
User in Tobacco
User in TobaccoSource : g2crowd.com
(Reviewed on 30 August 2019) "Experience with Stratifyd"

What do you like best?

The customer support is excellent and smooth to interact with.

What do you dislike?

The learning curve is too steep for non-technical users.

What problems are you solving with the product? What benefits have you realized?

NPS Customer Feedback and Sentiment Analysis.

...more
User in Banking
User in BankingSource : g2crowd.com
(Reviewed on 27 August 2019) "Awesome Tool"

What do you like best?

The intuitive UI, various models, and customizable taxonomy. Having the ability to update the taxonomy through the UI without the need for DS resources.

What do you dislike?

Haven't found anything I dislike yet. Love how intuitive the tool is so far

What problems are you solving with the product? What benefits have you realized?

Categorization of customer feedback data and real-time insights.

...more
Kate R
Kate RSource : g2crowd.com
(Reviewed on 21 August 2019) "Powerful and modern"

What do you like best?

Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis.

What do you dislike?

I would like to be able to do some statistical analysis right in the tool, but it's not yet available.

Recommendations to others considering the product:

Excellent product, worth the time to set it up, because then it does a lot of important work for you with minimal need for support.

What problems are you solving with the product? What benefits have you realized?

Mostly monitoring customer sentiment and comments across our major retailers.

...more
Administrator in Marketing and Advertising
Administrator in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 20 August 2019) "Wonderful support and great team "

What do you like best?

The Team members being so friendly and helpful

What do you dislike?

I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes

What problems are you solving with the product? What benefits have you realized?

AI dashboard view for clients- provides a wonderful experience for them

...more
Executive Sponsor in Financial Services
Executive Sponsor in Financial ServicesSource : g2crowd.com
(Reviewed on 05 September 2019) "Partnering with Stratifyd on Financial Services opportunities"

What do you like best?

Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety of use cases to drive tremendous business value. High willingness to partner and invest in relationships. High flexibility for market development considerations.

What do you dislike?

I do not have anything to contribute to this question.

What problems are you solving with the product? What benefits have you realized?

reducing / removing manual effort / processes to reduce cost, improve employee morale, improve auditability and reduce operational risk

...more
Christopher H
Christopher HSource : g2crowd.com
(Reviewed on 27 August 2019) "Great Potential"

What do you like best?

Product is comprehensive and easy to use once you spend the time to set it up thoroughly.

What do you dislike?

The time it takes to set up accurate calculations.

Recommendations to others considering the product:

Take the time in the beginning to very clearly think through and define what you are looking for before imprementing.

What problems are you solving with the product? What benefits have you realized?

Made a comprehensive and quick way to see Voice of the Customer.

...more
Internal Consultant in Tobacco
Internal Consultant in TobaccoSource : g2crowd.com
(Reviewed on 21 August 2019) "Good Experience with Stratifyd"

What do you like best?

I like how versatile the models of Stratifyd are. It allows me to explore more options when it comes to the analytics.

What do you dislike?

The models aren't as consistent when using text based on non-english languages.

What problems are you solving with the product? What benefits have you realized?

I've realised that it is easier to predict customer emotion and possibly NPS when dealing with a customer of a particular demographic.

...more
Read All Reviews

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Stratifyd Screenshots

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Stratifyd screenshot
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