Home/Survey/ User Feedback Software/RaaftUpdated on: September 23, 2023

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Raaft

exit feedback tool to help reduce customer churn

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What is Raaft and how does it work? Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website.

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Raaft Features Show All Features

Survey/ User Feedback Features

Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Embeddable SurveyIt enables you to directly include your surveys on your own website
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Phone SurveyIt enables you to run your survey over telephones
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Raaft Technical details

Support	Online	Customer Type	Large Enterprises Medium Business Small Business
API	NA	Location / Phone Number	Bend, Oregon
Deployment	SaaS/Web/Cloud	Official Website	https://www.raaft.io/
Deployment	SaaS/Web/Cloud	Category	Survey/ User Feedback Software

Raaft Pricing

Pricing ModelFree Trial , Subscription

Rowboat

$15 /Month

$15 /month limited time pricing.
Lock in your rate forever.
Actual price $75 /month

Features

Up to 25k MRR
Unlimited feedback collection
Customer retention
Custom UI

Speedboat

$150 /Month

$15 /month limited time pricing.
Lock in your rate forever.
Actual price $150 /month

Features

Up to 100k MRR
Unlimited feedback collection
Customer retention
Custom UI

Yacht

$300 /Month

$15 /month limited time pricing.
Lock in your rate forever.
Actual price $300 /month

Features

Up to 500k MRR
Unlimited Feedback collection
Custom UI

Contact the vendor for special pricing on business doing over 250k MRR

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Disclaimer: The pricing details were last updated on 24/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Raaft pricing.

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