Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Trend Indicators
Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.Profitability Analysis
Forecasting the profitability of any particular proposal or optimizing the profitability of an existing projectData Analysis
Helps in analyzing stored raw data and converting them into useful reportsBenchmarking
Setting up standards and targets for your team and team members, so that they are performing at their bestAd hoc Reports
Creates impromptu reports as and when the occasion requiresAd hoc Analysis
A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.Ad hoc Query
Helps in answering a query as and when it arisesFree Trial
Available
Pricing Plans
Tech-Touch Custom
Designed for scaling with one-to-many & PLG Customer Success.
Features
Hybrid-Touch Custom
Designed for scaling with any model of Customer Success.
Features
High-Touch Custom
Designed for scaling with one-to-one Customer Success.
Features
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Learn more about Vitally Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Vitally used for?
Vitally is Business Intelligence Software. Vitally offers the following functionalities:
Learn more about Vitally features.
What are the top alternatives for Vitally?
Here`s a list of the best alternatives for Vitally:
Does Vitally provide API?
Yes, Vitally provides API.
Vendor Details
New York City, USASocial Media Handles
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