What is Vitally and how does it work?
Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates.
| Support | Online | Customer Type | Medium Business Small Business |
| API | Location / Phone Number | New York City, USA | |
| Deployment | SaaS/Web/Cloud | Category | Business Intelligence Software |
Disclaimer: The pricing details were last updated on 07/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Vitally pricing.
Vitally is Business Intelligence Software. Vitally offers the following functionalities:
Learn more about Vitally features.
Yes, Vitally provides API.
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