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About Vitally

Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • Online

Vitally Features

Business Intelligence Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Trend Indicators

Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.

Strategic Planning

Defining future strategy or direction based on well-detailed reports and forecasts.

Profitability Analysis

Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project

Key Performance Indicators

Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes

Data Analysis

Helps in analyzing stored raw data and converting them into useful reports


A digital insight of reports and other workings on a single screen


Setting up standards and targets for your team and team members, so that they are performing at their best

Ad hoc Reports

Creates impromptu reports as and when the occasion requires

Ad hoc Analysis

A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.

Ad hoc Query

Helps in answering a query as and when it arises
Vitally Pricing

Free Trial


Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 07/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vitally Pricing.

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Vitally Screenshots

Vitally FAQs

What is Vitally used for?

Vitally is Business Intelligence Software. Vitally offers the following functionalities:

  • Trend Indicators
  • Strategic Planning
  • Profitability Analysis
  • Key Performance Indicators
  • Data Analysis
  • Dashboard
  • Benchmarking
  • Ad hoc Reports
  • Ad hoc Analysis

Learn more about Vitally features.

What are the top alternatives for Vitally?

Does Vitally provide API?

Yes, Vitally provides API.

Vitally Contact

Vendor Details

New York City, USA

Contact Details

Not available

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