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Vitally

Reduce churn and boost SaaS subscriptions

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What is Vitally and how does it work? Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates.

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Vitally Features Show All Features

Business Intelligence Features

Trend IndicatorsHelps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
Strategic PlanningStrategic planning is the process of documenting and determining a business's trajectory by evaluating both where it is and where it wants to go. A strategic plan is a place where you can write out your mission, vision, and values, as well as your long-term objectives and action plans for achieving them. Because it advises you and your workers on how to respond to opportunities and difficulties, a well-written strategic plan can play a critical role in the growth and success of your business.
Profitability AnalysisForecasting the profitability of any particular proposal or optimizing the profitability of an existing project
Key Performance IndicatorsKey performance indicators (KPIs) refer to a set of quantifiable measurements used to gauge a company's overall long-term performance. KPIs specifically help determine a company's strategic, financial, and operational achievements, especially compared to those of other businesses within the same sector.
Data AnalysisHelps in analyzing stored raw data and converting them into useful reports
DashboardA dashboard is a data visualization tool that tracks, analyzes, and displays key performance indicators (KPI), metrics, and critical data points to track the progress of specific OKRs.
BenchmarkingSetting up standards and targets for your team and team members, so that they are performing at their best
Ad hoc ReportsCreates impromptu reports as and when the occasion requires
Ad hoc AnalysisA statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
Ad hoc QueryHelps in answering a query as and when it arises

Vitally Technical details

Support	Online	Customer Type	Medium Business Small Business
API		Location / Phone Number	New York City, USA
Deployment	SaaS/Web/Cloud	Official Website	https://vitally.io/
Deployment	SaaS/Web/Cloud	Category	Business Intelligence Software

Vitally Pricing

Pricing ModelFree Trial , Subscription , Quotation Based

Startup

$169 /Month

Features

NPS for B2B SaaS
Teammates: 5
Playbooks: 15
Segmentation
Indicators
Tasks
Conversations
Product Integrations + Analytics
Subscription Integrations + Analytics
Zapier
Clearbit enrichment
Account Health: One equation supported

Pricing based on current MRR and customers + trials

Grow

$349 /Month

Features

NPS for B2B SaaS
Teammates: 20
Playbooks: 50
Segmentation
Indicators
Tasks
Conversations
Product Integrations + Analytics
Subscription Integrations + Analytics
Zapier
Clearbit enrichment
Account Health: Multiple equations supported
Bidirectional Salesforce Integration
Data-out Integrations
Trial Qualification
Success Metrics

Pricing based on current MRR and customers + trials

Enterprise

Custom

Features

NPS for B2B SaaS
Teammates: Custom
Playbooks: Custom
Segmentation
Indicators
Tasks
Conversations
Product Integrations + Analytics
Subscription Integrations + Analytics
Zapier
Clearbit enrichment
Account Health: Multiple equations supported
Bidirectional Salesforce Integration
Data-out Integrations
Trial Qualification
Success Metrics

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Disclaimer: The pricing details were last updated on 07/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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