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Updated on: August 4, 2021
What is Vitally ?
Vitally - Business Intelligence Software
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Vitally

Reduce churn and boost SaaS subscriptions
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Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates.

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Vitally Features Show All Features

Vitally Technical details

Support Online Customer Type Medium Business Small Business
API Location / Phone Number New York City, USA
Deployment SaaS/Web/Cloud Category Business Intelligence Software

Vitally Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
Startup
$169 /Month

Features

  • NPS for B2B SaaS
  • Teammates: 5
  • Playbooks: 15
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: One equation supported

Pricing based on current MRR and customers + trials

Grow
$349 /Month

Features

  • NPS for B2B SaaS
  • Teammates: 20
  • Playbooks: 50
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: Multiple equations supported
  • Bidirectional Salesforce Integration
  • Data-out Integrations
  • Trial Qualification
  • Success Metrics

Pricing based on current MRR and customers + trials

Enterprise
Custom

Features

  • NPS for B2B SaaS
  • Teammates: Custom
  • Playbooks: Custom
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: Multiple equations supported
  • Bidirectional Salesforce Integration
  • Data-out Integrations
  • Trial Qualification
  • Success Metrics
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Disclaimer: The pricing details were last updated on 07/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vitally pricing.

Vitally FAQs

Vitally is Business Intelligence Software. Vitally offers the following functionalities:

  • Ad hoc Analysis
  • Ad hoc Reports
  • Benchmarking
  • Dashboard
  • Data Analysis
  • Key Performance Indicators
  • Profitability Analysis
  • Strategic Planning
  • Trend Indicators

Learn more about Vitally features.

Yes, Vitally provides API.

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