Home/New SaaS Software/Obie
Updated on: October 24, 2021

What is Obie ?

Obie - New SaaS Software

Obie

Reduce repeat questions
(98 Ratings) Write Review

Obie is the fastest and easiest way for you to build an internal knowledge base at work. Build a modern knowledge base, capture a library of FAQs or connect one of 16+ out of the box knowledge integrations in seconds. Obie becomes an intelligent knowledge base that will help document internal knowledge and make it instantly accessible from wherever employees work. More than just an internal knowledge base, Obie serves as each employee’s virtual support agent to scale success and productivity. Obie enables your team to do the best work by proactively ensuring everyone has access to the most up-to-date information.

Obie Features

Obie Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Hamilton, Canada / 8885017942
Deployment SaaS/Web/Cloud Category New SaaS Software

Obie Pricing

Pricing ModelSubscription , Quotation Based
Access
$59 /Month

$59 per month + $30 per admin per month billed monthly

Features

  • Up to 50 Users
  • 1 Knowledge Source Included
  • 1 Admin User Included
  • Slack Bot
  • Browser Extension
  • Basic Support
Pro
$399 /Month

$399 per month + $60 per admin per month billed monthly

Features

  • 3 Knowledge Integration Included
  • 1 Admin User Included
  • Analytics and Reporting
  • Priority Support
Premium
$699 /Month

$699 per month + $60 per admin per month billed monthly

Features

  • 5 Knowledge Integration Included
  • 1 Admin User Included
  • Analytics and Reporting
  • Priority Support
  • Jira Service Desk Integration
  • Dedicated Customer Success Manager
Enterprise
Custom

Team larger than 500

Features

  • Custom Integration
  • Dedicated Account Manager
  • Volume Based Pricing
  • Support SLAs
  • Flexible Billing
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Disclaimer: The pricing details were last updated on 16/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Obie pricing.

Obie FAQs

Obie offers the following functionalities:

  • Catalog Management
  • Self Service Portal
  • Knowledge Base
  • Content Management
  • Collaboration
  • Full Text Search

Learn more about Obie features.

No, Obie does not provide API.

Ask the Community View Community

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Obie Reviews

OVERALL RATING
4.5
Based on 98 Rating(s)
Rating Distribution
  • 54.8 %
  • 39.8 %
  • 4.3 %
  • 1.1 %
  • 0 %
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Nick F
Nick FSource : g2crowd.com
(Reviewed on 23 November 2020) "I checked out every team wiki / resource discovery solution out..."

What do you like best?

- Slack integration + Chrome

- Obie Discovery and AI recommendation engine

- Knowledge integration sources are encompassing of most resources our company stores.

- The ability to quickly add FAQ from Slack

What do you dislike?

- not much, everything Obie currently lacks (like Monday.com and Loom integrations) I'm willing to wait out because of the company stage. They should get there eventually.

What problems are you solving with the product? What benefits have you realized?

1st Level: How do I quickly find a resource quickly that I KNOW I need (FAQ and wiki)

2nd Level: How can I find answers based on problems I'm experiencing (Obie discover)

3rd Level: How do I find the best possible resource answer to the problem I'm experiencing (up voting or downvoting resources after Obie recommends)

...more
Christina S
Christina SSource : g2crowd.com
(Reviewed on 22 November 2020) "Genius Time Saver"

What do you like best?

I love that I can open Obie up in the extension while I work. If I receive an email asking for a document password or need to pull up a presentation I can simply click on the Obie extension, do my search and be instantly connected to what I am looking for. No need for excess clicking!

What do you dislike?

Obie is very helpful and it's difficult to even think about something I dislike! However, the only downside (sometimes) is when I do a search in the extension but put in an incorrect keyword. I want to edit my search but clicking back into the search bar completely deletes my search and I have type up everything again.

Recommendations to others considering the product:

If you want to save time, this is for you!

What problems are you solving with the product? What benefits have you realized?

The biggest problem that has been solved for me is finding documents in a timely manner. I have realized just how much time we can spend looking for documents or even just clicking through so many apps and folders to get to your destination. But with Obie, I just have to do my search and I'm immediately linked to what I'm looking for! No more searching.

...more
User in Research
User in ResearchSource : g2crowd.com
(Reviewed on 16 September 2020) "Very useful for everyday help, always handy to jump in with answer and ready to learn new thing"

What do you like best?

Quick answers and fast learning, providing more than one answer if available

What do you dislike?

I can't say that there are things that I don't like or I thing that downsides

Recommendations to others considering the product:

If you don't want to waist time for searching true documents use Obie

What problems are you solving with the product? What benefits have you realized?

I don't need to lose time to search google sheets and docs to find the right one Obie does that for me and finds the best answer

...more
carolyn p
carolyn pSource : g2crowd.com
(Reviewed on 19 August 2020) "Obie brings all the search capabilities you need across platforms"

What do you like best?

It's great to have a Slack integration AND Chrome extension. Obie makes things much easier to find!

What do you dislike?

Nothing, really - someday, it would be great to have Obie integrate with even more applications.

Recommendations to others considering the product:

If you have ever asked yourself "now, where did I see that again?" - Obie will help you a lot. We use a lot of disparate tools and systems - Obie helps bring them all together and be able to find what you're looking for, wherever it is.

What problems are you solving with the product? What benefits have you realized?

The main problem we're solving is where to find things.

...more
User in Financial Services
User in Financial ServicesSource : g2crowd.com
(Reviewed on 08 July 2020) "Great tool for companies that have a higher learning curve"

What do you like best?

It allows you to store FAQ's in one area and have your employees interact and ask questions through slack. Saves you time from having to answer the same question over and over again.

What do you dislike?

That you currently cannot use hyperlinks

What problems are you solving with the product? What benefits have you realized?

Saving a lot of time. Employees do not need to wait on an answer from a trainer. Instead that can ask questions and receive an instant response as long as the data is uploaded into Obie.

...more
User in Financial Services
User in Financial ServicesSource : g2crowd.com
(Reviewed on 08 July 2020) "Obie the time saver and life saver."

What do you like best?

The instant response you don't have to wait for someone to respond to your question.

What do you dislike?

Building up the database takes sometime with. But once you built it up nothing.

Recommendations to others considering the product:

If your looking to save time get Obie

What problems are you solving with the product? What benefits have you realized?

I can answer questions people have on the fly.

...more
User in Research
User in ResearchSource : g2crowd.com
(Reviewed on 08 July 2020) "Very useful for everyday help, always handy to jump in with answer and ready to learn new thing"

What do you like best?

Quick answers and fast learning, providing more than one answer if available

What do you dislike?

I can't say that there are things that I don't like or I thing that downsides

Recommendations to others considering the product:

If you don't want to waist time for searching true documents use Obie

What problems are you solving with the product? What benefits have you realized?

I don't need to lose time to search google sheets and docs to find the right one Obie does that for me and finds the best answer

...more
Travis G
Travis GSource : g2crowd.com
(Reviewed on 22 June 2020) "Obie came in clutch!"

What do you like best?

The response time and effectiveness of obie to my position.

What do you dislike?

All my initial dislikes were ironed out as more info was poured into obie.

What problems are you solving with the product? What benefits have you realized?

Figuring out what tax documents were for which industry, business, etc. The amount of time it took me to found out on my own was reduced drastically thanks to Obie and i was able to help business with how to file and what info we used for their PPP loans.

...more
Michael K
Michael KSource : g2crowd.com
(Reviewed on 22 June 2020) "Obie Review"

What do you like best?

I really like the general feature of obie and how it is able to pinpoint what I need from just a few phrases or words

What do you dislike?

There is nothing right now that I can think of

What problems are you solving with the product? What benefits have you realized?

General inquiries and questions. I have been able to quickly ask a question while on the phone with a customer and have the answer right away

...more
User in Financial Services
User in Financial ServicesSource : g2crowd.com
(Reviewed on 18 June 2020) "Quick, easy, get answers fast"

What do you like best?

Simple term research that pulls up answers

What do you dislike?

I do not have anything yet to report on what i dislike

What problems are you solving with the product? What benefits have you realized?

Payroll documents,

...more
Read All Reviews

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com