FICO Customer Communication Services Pricing, Reviews and Features (April 2024)

About FICO Customer Communication Services

FICO Customer Communication Services is a platform used to create conversations. The software offers tools to manage channel windows and customer contact to perform segmentation, assign communication strategies, and control workflow. Collaborate with teams to evaluate risks associated with different communications to make decisions using data, models. Small, Medium companies make use of the software.

Screenshots & Videos

Pricing

Free Trial Not Available
FICO Customer Communication Services Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

FICO Customer Communication Services Features

Show Feature Explanation

Template Management

Enables the user to create templates and modify and customise them later

Alert Notifications

Alerts the user when predefined criteria is met

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Data Capture

Helps in gathering and extracting data from documents and transforming them into computer-readable form

Compliance Management

Helps to stay in compliance with HR laws by notifying users of all HR law updates or changes

FICO Customer Communication Services Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

FICO Customer Communication Services Custom

Features

Preconfigured Communication Solutions
Two-way 24/7 communication
Full Omnichannel Capabilities
Decision Management
Compliance Framework
Communications Data Capture

Disclaimer: The pricing details were last updated on 16/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FICO Customer Communication Services Pricing.

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FICO Customer Communication Services Reviews

User Rating

4.3/5 (Based on 9 Ratings)

Ratings Distribution

Excellent
55.6%
Very Good
22.2%
Average
22.2%
Poor
0%
Terrible
0%

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FICO Customer Communication Services FAQs

What is FICO Customer Communication Services used for?

FICO Customer Communication Services offers the following functionalities:

Template Management
Alert Notifications
Multi-Channel Communication
Workflow Management
Data Capture
Compliance Management

Learn more about FICO Customer Communication Services features.

Does FICO Customer Communication Services provide API?

No, FICO Customer Communication Services does not provide API.

FICO Customer Communication Services Contact

Vendor Details

San Jose, California

Contact Details

+1 (408) 535-1500

https://www.fico.com/en/products/fico-customer-communication-services

Social Media Handles

Not available

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

FICO Customer Communication Services

About FICO Customer Communication Services

Screenshots & Videos

FICO Customer Communication Services Features

FICO Customer Communication Services Pricing

FICO Customer Communication Services Alternatives

FICO Customer Communication Services Reviews

User Rating

Ratings Distribution

Do You Use FICO Customer Communication Services?

Videos on FICO Customer Communication Services

FICO Customer Communication Services FAQs

FICO Customer Communication Services Contact

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