This SaaS cloud-based headless CMS is a software product by San Francisco-based Built.io. You can expand your traffic and be in control of your data without bothering yourself about the infrastructure. It offers enterprise-grade performance. Highest possible security is provided with two-factor and Webhook authentication, 256-bit encrypted content store, SSO with SAML 2.0, and secure APIs. Contentstack supports both headless content delivery as well as headless e-commerce. It features approval process control, content versioning, built-in digital asset manager etc. You can integrate this tool with artificial intelligence to indulge in virtual reality and augmented reality experiences.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | San Francisco, CA / +1 415-255-5955 | |
| Deployment | SaaS/Web/Cloud | Category | Headless CMS Software |
Learn more about Contentstack pricing.
Contentstack is Headless CMS Software. Contentstack offers the following functionalities:
Learn more about Contentstack features.
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Yes, Contentstack provides API.
What do you like best?
I love Contentstack's API-first approach. Their system is fast, stable, and intuitive. If you run into issues, support is always just a click away.
What do you dislike?We've noticed that some support requests take longer than we would like to resolve.
What problems are you solving with the product? What benefits have you realized?Contentstack allows our delivery teams to move forward quickly with projects by lowering the barrier to entry when compared to a traditional CMS. It's enabled a degree of flexibility in our delivery methods that simply didn't exist before.
What do you like best?
Flexibility of using the CMS. It allows for mutliple levels of content to be associated with ease.
What do you dislike?At times there are limitations to the number of items that can be associated to content types.
What problems are you solving with the product? What benefits have you realized?Flexibility of a changing implementation
What do you like best?
Quick and easy onboarding.The easy access to all our sites and content. All sites managed in one central place. Wonderful to be able to setup multiple environments that can be published to for instance QA, PPE and Production.
What do you dislike?That asset URL's change when a document is updated. Would be great to keep the URL the same. So that it does not have to be updated for files changing on a monthly/weekly basis. Changing asset URL's lead to allot of redirects etc being required as the links get used in emails, sites, app etc.
What problems are you solving with the product? What benefits have you realized?CMS access across multiple countries. Content sharing across different platforms. Workflow and approval challenges. Easy to setup roles and rights for users. Wonderful to have the ability to setup publishing rights on template and environment level.
What do you like best?
There are lot of things to like about it. Contentstack scored very high in our evaluation compared to other competitors. It scored high because of completeness of its API, its global reach and excellent documentation.
What do you dislike?There are some tweaks needed in UI for ease of use but the team is very responsive and is on its way to releasing a UI refresh soon
What problems are you solving with the product? What benefits have you realized?We have consumers that use variety of devices plus we support many different channels to distribute our content. Our audience are spread globally. Headless nature of Contentstack prevents us from creating content with assumptions about how it is going to render. This allows downstream teams flexibility to choose styles without worrying about any bugs that may have been introduced during authoring.
What do you like best?
It's very straightforward and flexible - makes development easy for our team.
What do you dislike?For our purposes, there aren't too many issues. It's a good solution for our needs.
What problems are you solving with the product? What benefits have you realized?We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.
What do you like best?
The core product has all of the features our business requires. Other similar products never seem to cover all of our requirements like Contentstack does. Their support and account management has been fantastic since day one.
What do you dislike?There are some bulk operation features lacking we could really benefit from, but I believe these are in the works. The UI could also be improved particularly from a mobile standpoint.
What problems are you solving with the product? What benefits have you realized?We are building static marketing websites and dynamic web applications. Contentstack's headless architecture and APIs have allowed us to build our front end experiences very enjoyably and reliably.
What do you like best?
I like how easy it is to use and how it's so flexible.
What do you dislike?I dislike that not everyone is using it!
Recommendations to others considering the product:Think of the future and how your site will scale. If it's going to get big, consider Contentstack because it will scale with your growth.
What problems are you solving with the product? What benefits have you realized?We're solving for multiple localized subdomains, speed of webpage build, and much more. We realized that Contentstack just works! We have other departments that are using other management systems and it's so painful because the infrastructure is so out-dated and archaic.
What do you like best?
The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions.
What do you dislike?It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built.
Recommendations to others considering the product:It is very flexible and a lot of thought and effort is needed for content modelling and development, but you can build very powerful and customised solutions.
What problems are you solving with the product? What benefits have you realized?We have rebuilt our web platform from the ground up. It gives us so much more flexibility around our front-end and back-end stack than you get from a traditional CMS.
What do you like best?
The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters.
What do you dislike?The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing
What problems are you solving with the product? What benefits have you realized?Landing page builder, injecting landing pages with content, blog pages, Content for email templates
What do you like best?
We've tightly integrated ContentStack into our .NET platform. The content dynamically combines with our system-wide pattern library enabling us to create and maintain content in real time using data cache and webhooks.
What do you dislike?Some of the field types were arbitrarily too restrictive when we first started, but CS has resolved those issues.
Recommendations to others considering the product:without any reservations
What problems are you solving with the product? What benefits have you realized?Flipped technical debt issues enabling us to spend much more time on strategic projects.
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com
