What do you like best?
Hard to say but I love that everything is automated!
What do you dislike?
In the beginning, customizing everything to your company (implementation can take some time, but that's with all software.
Recommendations to others considering the product
If you're ready to scale and grow, DO IT! It will fully automate the tedious, but important parts of your business. It will help in areas of operations, sales & marketing, invoicing and payment collection, reviews, paying employees and/or contractors, customer service. All of these areas are automated when utilizing BK. Best decision I've ever made as a young entrepreneur. I am a real company but now I FEEL like a REAL company because of the improved processes and brand awareness now.
What business problems are you solving with the product? What benefits have you realized?
TIME!!!! I've gotten time back to allocate to more lucrative activities such as SALES and hiring. This allows me to scale much faster than other companies.