Aivo

About Aivo

Aivo, which was formed in 2012, creates artificial intelligence-powered customer assistance software that changes the way businesses and customers engage. With offices in nine countries, Aivo is now the market leader in Latin America. Aivo handled more than 120 million interactions in English, Spanish, and Portuguese last year. Sony, AIG, Visa, GM, LG, Movistar, and América Movil are just a few of Aivo's many customers. Aivo has altered the customer experience by offering breakthrough AI conversational software technologies that enable real-time solutions, thanks to a new organization focused on current client services and sales procedures. Aivo is expanding globally, with a current concentration on clients in the telecommunications and cable industries, as well as FinTech, online services, utilities, and government. Aivo is also collaborating with commercial partners throughout the world, including Salesforce, Zendesk, and LivePerson, among others. AgentBot is a self-service customer assistance system that employs artificial intelligence to comprehend and respond to clients' needs in real time. Ideal for businesses that deal with a lot of customers.

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Pricing

Free Trial Not Available
Starts at $99.0. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Aivo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Starter $99.00 $99.00 per month

$0.15 per conversation

One time onboarding fee: $500

Features

All messaging channels
Self-service Knowledge Management
Self-Service Third Party Integrations
Conversational AI engine
Specialized CX Analytics and Training capabilities
Unlimited Live Chat Users
SLA 99,9%
Zendesk Chat and Support integrations

Advanced $399.00 $399.00 per month

$0.14 per conversation

One time onboarding fee: $2500

Features

Includes the features of Starter plan, plus
Conditionals according to business needs or channels
Outbound SMS and Whatsapp Template Message
Satisfaction Measurement
Zendesk Sunco integration
Zapier integration

Business Custom

Features

Includes the features of Advanced plan, plus
Multi bot
Multi Language
1 Whatsapp number included
AI Live Chat Copilot
Phone Support
Salesforce integration
Genesys PureCloud Integration
Slack integration
API to all analytical information and conversation details

Enterprise Custom

Features

Includes the features of Business plan, plus
SSO
Integrations & Professional Services
Genesys Engage integration

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Disclaimer: The pricing details were last updated on 12/03/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aivo Pricing.