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About Aivo

Deep Dive with Clara AI

Aivo, which was formed in 2012, creates artificial intelligence-powered customer assistance software that changes the way businesses and customers engage. With offices in nine countries, Aivo is now the market leader in Latin America. Aivo handled more than 120 million interactions in English, Spanish, and Portuguese last year. Sony, AIG, Visa, GM, LG, Movistar, and América Movil are just a few of Aivo's many customers. Aivo has altered the customer experience by offering breakthrough AI conversational software technologies that enable real-time solutions, thanks to a new organization focused on current client services and sales procedures. Aivo is expanding globally, with a current concentration on clients in the telecommunications and cable industries, as well as FinTech, online services, utilities, and government. Aivo is also collaborating with commercial partners throughout the world, including Salesforce, Zendesk, and LivePerson, among others. AgentBot is a self-service customer assistance system that employs artificial intelligence to comprehend and respond to clients' needs in real time. Ideal for businesses that deal with a lot of customers.

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Screenshots & Videos

Live Chat
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    74%
  • Momentum
    61%
  • Popularity
    78%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Aivo Features

Chatbots Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%

Transfers/Routing

Pre-Configured Bot

Language Detection

Chatbot

Automated Responses

AI/Machine Learning

Natural Language Processing

Generative AI

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Query Suggestions

For Sales/Marketing

Code-free Development

Augmented Analytics

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.
Aivo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Disclaimer: The pricing details were last updated on 03/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aivo Pricing

Aivo Alternatives

View All Aivo Alternatives

Aivo Reviews

User Sentiments

User-Friendly Interface, Excellent Customer Support, Comprehensive Reporting and Analytics, Efficient Integrations

Slow Support Response Times, Limited Customization Options, Occasional Technical Issues, Platform Complexity

Do You Use Aivo?

Write a Review

Review Summary

Aivo chatbot receives praise for its ease of use, extensive features, and responsive support. Users appreciate its ability to track changes, manage data, and integrate with popular platforms like WhatsApp. However, some users reported formatting issues when pasting content from external sources, a lack of supported emojis, and data report formatting limitations. While users reported a decrease in calls to call centers, some expressed concerns about the cost of the platform and the time required to implement integrations.

Pros

  • Aivo offers a wide range of features for building AI chatbots, including videos, buttons, and links.
  • The platform provides thorough tracking of changes, allowing you to monitor who, when, and what was altered.
  • Aivo enables the download and management of session and interaction data, providing valuable insights.
  • Excellent customer support is available for assistance with any platform problems.

Cons

  • Formatting issues may occur when pasting content into Aivo Agent Bot from other sources.
  • Aivo's emoji support is limited, with many WhatsApp emojis not being supported.
  • The formatting of data reports downloaded from LIVE could be improved.

Aivo Reviews

AI-Generated from the text of User Reviews

Videos on Aivo

Aivo Screenshots

Aivo FAQs

What is Aivo used for?

Aivo is Chatbots Software. Aivo offers the following functionalities:

  • Transfers/Routing
  • Pre-Configured Bot
  • Language Detection
  • Chatbot
  • Automated Responses
  • AI/Machine Learning
  • Natural Language Processing
  • Generative AI
  • Automated Routing
  • Customer Support

Learn more about Aivo features.

What are the top alternatives for Aivo?

Does Aivo provide API?

Yes, Aivo provides API.

Aivo Contact

Vendor Details

Cordoba, Argentina

Contact Details

Not available

https://www.aivo.co/

Social Media Handles

Grid Report for Aivo

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Customers

Movistar
Avon
ADT
Sony

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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