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Showing 21 - 19 of 40 Products

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Rootly logo
Quick Incident Manager Write a Review
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What is Rootly and how does it work?

Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 60%
  • Momentum 62%
  • Popularity 79%

Rootly Pricing

  • Free Trial Not Available
  • Rootly Offers Free-forever and Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

YetiCloud logo
Solving all the complex automation needs for you Write a Review
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What is YetiCloud and how does it work?

YetiCloud is a smart incident management software platform that enables you to manage difficulties and unforeseen events in cloud and on-premises systems. It allows you to track events and keep an eye on the ticketing system, using a centralized interface to improve and enhance your customer experience. With YetiCloud, you can track analytics and measure task performance indicators within a simple and customizable dashboard. You can handle requests and issues to monitor basic data using Yeti’s advanced ticket management feature. It also facilitates incident reporting to help you record and document incidents involving malfunctions, hacking, and other unforeseen events along with incident prioritization to set priority levels pertaining to the impact of the issue. Users also get the option for audit trials, disaster recovery, and much more with Yeti. The platform additionally facilitates sending of enriched notifications as soon as an error or an issue is encountered so that you are never left lagging behind. Additionally, the software offers easy integrations with other popular platforms like GitHub, Slack, and other services to facilitate smoother operations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 63%
  • Popularity 73%

YetiCloud Pricing

  • Free Trial Not Available
  • Starts at $84.00. Offers Free-forever plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Complaints Pro logo
Respond quickly to every customer’s problem 4.1 Based on 2 Ratings
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What is Complaints Pro and how does it work?

In an era where customer satisfaction is pivotal, Complaints Pro emerges as an all-encompassing, cloud-based solution designed to streamline the management of complaints, incidents, and risks. This innovative platform not only offers an unparalleled control but also enhances visibility across all customer feedback channels within a single integrated system, ensuring swift and cost-effective operational efficiencies. By centralizing the capture and analysis of customer issues and quality assurance data, Complaints Pro enables businesses to address concerns promptly and effectively, fostering improvement in products and processes. Furthermore, it unlocks the potential to convert customer grievances into actionable insights, thus propelling continuous growth and enhancing business offerings. Equip the business with Complaints Pro and transform the customer complaint management into a strategic asset for organizational development.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 62%
  • Momentum 62%
  • Popularity 68%

Complaints Pro Pricing

  • Free Trial Not Available
  • Complaints Pro Offers Custom plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

PagerTree logo
Intelligent alert routing for the modern team Write a Review
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What is PagerTree and how does it work?

PagerTree empowers teams to share on-call responsibility and respond faster when incidents occurs. And it provides key features like On-Call Schedules, Escalation Layers, Reliable Notifications and much more. It is suitable for all types of organizations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 81%
  • Reviews 60%
  • Momentum 72%
  • Popularity 81%

PagerTree Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Free-forever plan.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Splunk On-Call logo
A robust on-call rotational scheduler at your service 4.6 Based on 45 Ratings
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What is Splunk On-Call and how does it work?

Splunk On-Call is an intuitive call scheduling and rotation management software, backed by VictorOps and automated technologies, to streamline recurring tasks. Starting from team management to taking care of administrative efficiencies the software can be used to monitor them all. An interactive scheduling facility available within the particular eliminates spreadsheets and real-time confusion about who is on call, besides allowing supervisors to set up teams, automate notifications and personalise other necessary factors on the go. Corporates can make a choice between SMS, email, push and chat-based contact methods as per convenience. While an automated escalation mechanism present within helps with customisable policies and real-time alerts. On the other hand, an easy to use interface facilitates swift take on-call shifts and suitable requests on the go. Real-time integration with external platforms like Amazon CloudWatch, Alertsite, AppDynamics, Aptelingent, Alatus, Cabot, Bugsnag, BMC TrueSight Pulse, Criconus, Coralogix and DNS Check is of great help.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 79%
  • Momentum 60%
  • Popularity 62%

Splunk On-Call Pricing

  • Free Trial Available
  • Starts at $5.00.

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TaskSift logo
Manage Workflows with Tickets Write a Review
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What is TaskSift and how does it work?

TaskSift software is a platform used to create tasks from Slack messages with bug descriptions and feature requests. Measure the status change for tasks based on multiple source tickets each individual source status. It integrates with Jira, GitHub, GitLab, and more. Product Managers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 60%
  • Popularity 64%

TaskSift Pricing

  • Free Trial Available
  • Starts at $7.50.

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ResQ logo
Chat Ops Incident Management Write a Review
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What is ResQ and how does it work?

ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 60%
  • Popularity 63%

ResQ Pricing

  • Free Trial Not Available
  • ResQ Offers Custom plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FireHydrant logo
Extinguishing flames using a high-reliability incident management platform 4.8 Based on 5 Ratings
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What is FireHydrant and how does it work?

FireHydrant is the only full incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.Its goal is to make the incident management process more efficient by automating repetitive manual procedures. By documenting services, it also assists firms in focusing on satisfying core SLOs and saving time. Users can document ways to automate consistent procedures in the platform's runbook forum. The runbooks are great for future reference, and they help users avoid having to repeat operations after an incident.Customizable status pages are available on the platform for delivering critical information and ensuring successful communication. Clients can also use the status pages to stay informed about incident reports. FireHydrant has a dashboard for incident data and does reliability tests. Users can use the analytics reports to discover vital information and identify areas that need to be improved.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 76%
  • Reviews 68%
  • Momentum 65%
  • Popularity 80%

FireHydrant Pricing

  • Free Trial Available
  • Starts at $20.00. Offers Custom plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SIRV logo
Incident management software kept simple Write a Review
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What is SIRV and how does it work?

As a professional in a fast-paced and ever-changing environment, they understand the importance of having the right tools at their disposal to effectively manage incidents and workflow processes. Introducing SIRV, their all-in-one solution for incident management software that simplifies the complex and volatile situations they may face. This Threat and Service Monitor module keeps a constant watch on disruptions to key services and threats in their vicinity, providing they with real-time updates and alerts to help they stay ahead of potential risks. What sets SIRV apart from the competition is that all information is generated in-house, eliminating the need for third-party data providers and ensuring that they receive only the most relevant and accurate information tailored to their specific needs. With SIRV, risk managers can rest easy knowing that they have a reliable and efficient tool at their fingertips, eliminating the need for additional analysts and streamlining the incident management process. This Team Reports module allows they to quickly and easily build, record, and analyze incident reports, audits, and proof of presence, saving they time and simplifying the reporting process. Don't let complex situations overwhelm they - empower yourself with SIRV and take control of their team collaboration and workflow management with confidence and ease. Trust in SIRV to provide they with the tools they need to navigate any challenge that comes their way. Invest in SIRV today and experience the difference it can make for their team and their organization.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 60%
  • Momentum 60%
  • Popularity 64%

SIRV Pricing

  • Free Trial Not Available
  • SIRV Offers Custom plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Cronping logo
Reliable uptime monitoring Write a Review
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What is Cronping and how does it work?

Cronping provides powerful uptime monitoring for the modern professional. It's an all-in-one tool that saves them time, money, and headaches. Cronping offers reliable, accurate, and responsive uptime monitoring that can be used by entire teams. Plus, each account comes with its own status page and powerful incident management. The status page ensures that they’ll never be left in the dark when it comes to their downtime and system outages. With Cronping’s sophisticated incident management tool, they’ll be able to quickly assess and resolve outages as soon as they happen. Not only will Cronping help keep their downtime and outages to a minimum, it will also help them save money and time. Get the best performance from your systems with Cronping.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

Cronping Pricing

  • Free Trial Not Available
  • Starts at $24.00. Offers Free-forever plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

All Quiet logo
Simplified Incident Escalation Process Write a Review
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What is All Quiet and how does it work?

If the customer is someone who needs to coordinate an incident response team to minimize disruption? Do want to keep the customers in the loop and up-to-date with smart incident responses? Do need a tool that is fairly priced and easy to use? Then All Quiet is the perfect tool for customers! All Quiet is a dedicated, non-disruptive incident escalation tool that is designed to equip responders with the right information and instant feedback so that any challenges and disruptions can be addressed effectively. With All Quiet, responders will get quick turnaround times and real-time updates as incidents unfold so they can provide timely and accurate updates to stakeholders and customers. As well, the tool comes with customizable policies and escalation procedures that can be adapted to each incident. This makes managing an incident easy and efficient. So if the customer want to be proactive and minimize disruption in incident response team, look no further than All Quiet for a reliable, non-disruptive, and highly effective solution.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 60%
  • Momentum 65%
  • Popularity 64%

All Quiet Pricing

  • Free Trial Available
  • Starts at $4.99.

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

IBM Cloud Pak for Watson AIOps logo
An AIOps Platform Write a Review
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What is IBM Cloud Pak for Watson AIOps and how does it work?

IBM Cloud Pak for Watson AIOps is an AIOps platform and IT operations management solution that lets IT operators place AI at the core of their ITOps toolchain. It provides key features like Event Grouping, Natural Language Processing, Seamless Integration and much more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 60%
  • Momentum 60%
  • Popularity 64%

IBM Cloud Pak for Watson AIOps Pricing

  • Free Trial Not Available
  • IBM Cloud Pak for Watson AIOps Offers Custom plan.

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Kintaba logo
Incident Management and Response Platform Write a Review
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What is Kintaba and how does it work?

Kintaba is the easiest way to implement full lifecycle modern incident management for the entire company. Instant chat, automated event tracking, automated IMOC on call rotations, included postmortem templates, auto-scheduling, and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 80%
  • Reviews 60%
  • Momentum 61%
  • Popularity 76%

Kintaba Pricing

  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Alcea IssueTrack logo
Efficient, Flexible Issue Management Software Solution Write a Review
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What is Alcea IssueTrack and how does it work?

Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks. It incorporates the workflow, promotes team collaboration, provides accountability and increases productivity.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 60%
  • Momentum 60%
  • Popularity 61%

Alcea IssueTrack Pricing

  • Free Trial Available
  • Alcea IssueTrack Offers Custom plan.

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Squzy logo
An Incident Monitoring Tool Write a Review
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What is Squzy and how does it work?

Squzy software is an Open-source monitoring tool with Incident and Alert management system. Analyze the information received from application, checker or agent. Manage access control on each storage update and can create incident rules without restrictions. Manage notifications about incidents via Notification Manager to automate workflow. Developers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

Squzy Pricing

  • Free Trial Not Available
  • Squzy Offers Free-forever plan.

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Lightstep Incident Response logo
Handle your downtime efficiently with Lightstep Incident Respond Write a Review
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What is Lightstep Incident Response and how does it work?

Lightstep Incident Respond is a downtown handling platform developed specifically for DevOps and SREs to assist them in enabling the services context and automation to respond to issues quickly. It enables you to set alerts to inform the right responders to rapidly assemble and bring your systems back online. With this software, you can eliminate context switching and enhance awareness and attention, allowing you to solve challenges quicker. By integrating your tools and teams in one location, you can automate critical procedures to save time. It further enables the user to auto-fill their team's on-call shifts, pre-set escalation procedures, and connect their ChatOps tools straight into the platform in order to save time and effort. Users can also set personalized notification options across all of their devices to avoid alert fatigue and get alerted in the way that works best for them. Furthermore, Lightstep Incident Respond enables the user to use pre-built connectors for the most popular Enterprise and DevOps apps, or to create their own with the versatile APIs that they provide.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 75%
  • Reviews 60%
  • Momentum 64%
  • Popularity 85%

Lightstep Incident Response Pricing

  • Free Trial Not Available
  • Lightstep Incident Response Offers Custom plan.

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

PhaseWare Tracker logo
The fully configurable customer support solution 3.2 Based on 6 Ratings
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What is PhaseWare Tracker and how does it work?

Tracker is a complete customer support solution that can be tailored to your specifications. It offers Issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 83%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

PhaseWare Tracker Pricing

  • Free Trial Available
  • PhaseWare Tracker Offers Custom plan.

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Squirro Service Insights logo
AI for Customer Service Write a Review
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What is Squirro Service Insights and how does it work?

Squirro’s Service Insights solution collects and analyses data across multiple sources, including service desks and configuration databases, to provide a real-time view of what really happened. All of this creates a seamless, and bespoke insights experience that helps everyone in the organization save time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 60%
  • Momentum 60%
  • Popularity 61%

Squirro Service Insights Pricing

  • Free Trial Not Available
  • Squirro Service Insights Offers Custom plan.

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

AreYouSafe? logo
Helps to create a safe work environment Write a Review
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What is AreYouSafe? and how does it work?

The ‘AreYouSafe?’ is an individual crisis management bot that is ideal for safety admins and HR teams to put up and employ in an emergency. It offers assistance to the employees of an organisation in need. AreYouSafe’s? bot helps employees, by providing real-time updates to the company they are working for. In other words, it allows organisations to track employees’ safety throughout a major incident. One can easily personalise incident management with AreYou Safe? Also, companies can quickly reach out to their employees at the time of crisis by using this crisis management bot. Furthermore, with AreYouSafe? one can improve emergency response and major real-time incidents. The bot works in 3 easy steps. First, the user needs to create a safety check during a major incident. Second, one needs to send notifications to the affected employees. Third, companies can review the safety status of employees and reach out to help them. In a nutshell, AreYouSafe? empowers the workplace with safety checks.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 77%
  • Reviews 60%
  • Momentum 63%
  • Popularity 63%

AreYouSafe? Pricing

  • Free Trial Not Available
  • AreYouSafe? Offers Free-forever plan.

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TaskCall logo
Streamline Incident Response and Management with TaskCall Write a Review
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What is TaskCall and how does it work?

TaskCall is a professional incident response and management service that offers comprehensive support to organizations in digitizing their operations and reducing downtime costs. With its advanced technology, TaskCall streamlines the incident response process and enhances communication with stakeholders, resulting in efficient and swift incident resolution. The company offers in-depth analysis services to help organizations identify vulnerabilities in their systems and improve their efficiency in the long run. TaskCall understands the impact of downtime on an organization's productivity and strives to minimize the costs associated with it. The company offers a range of solutions tailored to meet the unique needs of each organization, providing them with reliable and effective support. TaskCall is committed to providing exceptional service to its clients, ensuring that their systems are secure, reliable, and always operational. With TaskCall's expertise, organizations can streamline their operations and focus on their core business objectives, without worrying about downtime or system vulnerabilities.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 76%
  • Reviews 60%
  • Momentum 60%
  • Popularity 66%

TaskCall Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Free-forever plan.

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