Agent Herbie Alternatives and Competitors

Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers.

Smartloop is a conversational AI platform that enables you to get top-quality leads, engage, and nurture them with more relevant and detailed information. It helps you in improving your email marketing CTR, so you can sell more. With Smartloop, you can utilize conversational AI to nurture your subscribers depending on their interests, resulting in more sales. You can increase client retention by having one-on-one discussions and sharing compelling material. You can create chatbots to qualify leads or schedule appointments without having to hire a development team. You can target and re-engage cold prospects with automated messaging, or upsell current customers. Using the Smartloop platform, you can analyze user conversations to see what works best and, based on that, enhance the automated flow so it can help you out more over time. You can analyze how users interact with your bot, identify stumbling blocks, and adjust the flow over time to boost productivity. You can easily create interesting chats with Smartloop’s point-and-click conversation generator. Additionally, It just takes a few minutes to update a discussion flow with Smartloop.

Users can browse categories, add things to their carts, pay for them, and have them delivered to their homes. In a nutshell, BotSailor can act as a dedicated salesperson for the company on Telegram bot. They have a very powerful eCommerce store for Telegram bot. A well designed eCommerce store could be presented to the users on Telegram bot. And yes, everything will be automatically. Depending on a keyword or a button clicks the Chatbot can present the eCommerce store to the user.

retalk enables a given business to generate leads via its tools of inbox messages. The software supports a wide variety of languages for the easy upscaling of a given business and hence allows the users to use natural language to search and discover the given products. retalk.im also allows easy integration over facebook for the availability of its marketplace that allows various forms of businesses to interact with each other and create leads of high value along with easy integration with various other e-commerce platforms. With a product smart tagging feature, this software uses cognitive services to enhance the product description of its users and provide a relevant search result. With a user interactive dashboard, users of a given business can easily match the catalog as per the customer’s search behavior. retalk.im allows business owners to customize their chatbot discussion flow without providing them any form of hindrance over bot builders.

Uniphore is a comprehensive conversational AI and automation platform that offers customisable B2C services to its users. Leading businesses like Bajaj Allianz, National Trades Union Congress (NTUC), FE Credit, etc. depend widely on this platform’s services. This platform delivers impactful features that help users provide exceptional customer services and enhance agent performance as well. Omnichannel self-service offered by this AI and NLP-driven software enhances customer engagement levels in real-time and converts prospects into paying customers. Moreover, customers can experience trustworthy services from companies with Uniphore's stringent agent security measures. Ongoing agent verification reduces contact centre scams and helps agents deliver dependable services thoughtfully. The U-Assist feature helps agents co-pilot with AI to enhance efficiency. This facility automates all processes to deliver instant call transcriptions, in-call alerts, and detailed after-call work (ACW) summaries. To promote quality management, Uniphore delivers sophisticated interaction analytics in real-time. Also, it provides appropriate protection to user data through end-to-end encryption standards.

Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance the deliverance of Customer and employee support. It builds machine learning models of routine tasks, increases the productivity of each rep, and answers basic questions by integrating with your existing workflows and systems. Talla offers a wide range of virtual assistants to its users ranging from Knowledge Assist for breaking the barriers between an intelligent knowledge system and your team; Customer Assist for generating quick resolutions with easy and interactive conversational support, Agent Assist for providing faster and wiser operating tools to the agents and the Automations Assist for automating and streamlining workflows across various channels. Talla also provides custom automation for digital financial services apart from improving and updating the universal healthcare objectives using Automation and AI-powered technologies. It also provides AI and Automation services for the healthcare industry and for the Logistics and Insurance sector. Talla provides a powerful personalized experience apart from a free demo of each of its virtual assistant services.

Ocelot is a student engagement platform that enables institutes to help students in every aspect of their student lifecycle. The platform runs on AI technology through which it empowers institutes to engage with every student. It offers 24/7 support and guidance at every step, besides helping administrators to use their creativity and always stay ahead in the competition. Further, AI capabilities loaded within the platform are capable of automating various manual work, allowing businesses to focus on more productive tasks that require immediate attention. Institutes can deploy personalised text campaigns in order to increase yield within the entire admission funnel. It also includes an AI-powered chatbot that answers students’ questions 24/7, that too across 20+ departments. This experience can also be improved further with the help of SIS integration and Live Chat inclusion. Moreover, Ocelot can be easily synced with SIS, Microsoft Teams, Zoom and other platforms to add a human touch to individual responses.

Kore.ai is an advanced no-code interaction automation solution that automates and streamlines the customer experience across various digital and voice channels. It helps businesses to design, create, build, test, and manage virtual assistants, digital apps, and process assistants powered by Artificial Intelligence (AI). Kore.ai offers highly customizable, domain-trained, and ready-to-deploy solutions for a wide variety of digital and voice channels. They enable enterprises to address complex use cases and ensure a great customer experience while using their products. To create a positive management experience, the software automates and streamlines routine tasks in the domain of Finance, HR, Marketing, and Sales. Users get the choice to choose from a wide range of virtual assistants like SmartAssist for a superior AI-powered customer experience, BankAssist for conversational banking, ITAssist for instant IT support, HRAssist for HR routine management, and AgentAssist to provide better customer service. Kore no-code platform is free to use and free demos are available for various other virtual assistants.

Allow the SocialNowa Chatbot to assist you with customer service, pre-sales questions, and FAQs. It is available 24 hours a day, 7 days a week and automates remark and response, increasing trust and engagement. Construct chatbot funnels that lead to conversions within the chatbot. With its interaction with a variety of payment channels, the SocialNowa Chatbot makes it extremely easy for entrepreneurs to sell their products or services directly from the chatbot. Inside Facebook Messenger and Instagram DMs, assist clients in finding the perfect product. Answer product queries, generate product quizzes, and direct customers to the point of sale automatically. SocialNowa is an E-commerce platform with a lot of features. Your Store is created and made available on Messenger as well as the web. Clients can easily purchase products and make payments with this service. SocialNowa includes smart automation that makes it simple to convert comments into leads. The SocialNowa Chatbot includes an integrated Social Media Scheduler for posting to multiple social media platforms such as Facebook, Instagram, Twitter, and others. Inside Facebook Messenger and Instagram DMs, help customers find the perfect product. Answer product queries automatically, build product quizzes, and direct customers to the checkout. Integrate the SocialNowa Chatbot with your Facebook Ads to save up to 9X on customer acquisition. To send prospects into Messenger, use Click-to-Messenger Ads. You can use this page to qualify leads, take payments, and continue the conversation.

Tars is a conversational landing page builder that helps businesses to get higher traffic. A static landing page offering a form to your buyers is cumbersome and is dreaded by most customers. Yet, this conventional method of lead generation pervades over most businesses spanning finance and banking, insurance, healthcare, education, real estate, legal, travel, etc. Since its inception in 2016, Tars, a value SaaS has tried to do away with this mundane activity since it is highly unacceptable in recent times. Tars-generated chatbots help businesses engage their customers in far more human experiences, which ultimately leads to a higher PPC conversation rate (50-200% higher). Conversations engage prospects and keep them hooked from the second they click your ad. This results in conversation rates that are 2x to 3x higher than the static page-form combination. To date, Tars products have enabled over 9,000 creators to create 16,000 bots that have successfully completed over 12 million conversations to produce good leads.

chatq is the key to make business stand out from the crowd. With chatq, can easily create custom chatbots for website, documents, and other online platforms. This user friendly platform is designed to let quickly construct a unique chatbot tailored to meet the needs of particular business. Don't waste time with complicated programming language and struggle to figure out how to use complex chatbot interfaces. With chatq, professionals can create professional-level chatbots without neededing any web development knowledge or coding experience. Enter specific commands into simple to use text editor and quickly generate customizable bots for interactive engagements with upcoming customers.

MooSuite is a bot creation platform that allows you to modernize your marketing by using Facebook Messenger to increase sales, brand awareness, customer service, and overall user experience. It helps you boost your income while lowering your expenses using a Messenger conversation bot. With MooSuite, you can use Facebook Messenger to speed up and automate your company, resulting in a 10x increase in visitors and revenue. You can create a content flow to engage and establish relationships with your consumers. You can send personalized text, an image, a link, a video, or a carousel, among other things to your customers. You can also send personalized offer broadcasts and promotions. You can send seasonal sales and flash sales alerts directly to your customers' messenger inboxes and accept gif, text, video, file, audio, and image as responses. You can personalize your response with your first and last names and sync your existing leads and convert them to BOT subscribers. You can segment your subscribers by manually adding labels or send a mass email to all of your subscribers.

Interactive, replaceable modules appear depending on the user's needs and the personalized flow of conversation. It's fully automated and works on top of the personalization engine. Conversational commerce can deliver a subtle push for the consumers to finish the purchase by reminding, offering a discount, and finally, provide the commodity of making the payment within the chat channel.

Parallel AI is the smart way to do business. This custom-built artificial intelligence platform gives companies the power to take their operations to the next level with intelligent technologies that save time, money, and energy. With Parallel AI, businesses can create virtual shadow companies staffed by expert AI employees providing real-time actionable insights. Make smarter decisions and increase efficiency while maximizing profits and minimizing costs in one seamless workflow with Parallel AI delivering unprecedented results every day. This company's potential has never been greater get on board with Parallel AI and reap the benefits of unbeatable automation for years to come.

Cliengo is a website conversion automation platform that assists you in converting website visitors into customers. Cliengo assists you in escalating your business process by automating every client interaction point. It interacts with your company's existing technologies and delivers intelligent reports that will help you improve your omnichannel service and expand your sales potential. You may share all of your clients' information with your team and make 100 percent efficient tracking to optimize your commercial management using a Chatbot, a WhatsApp bot, a Facebook bot, an Instagram bot, a Live chat, and a CRM. A full-featured Artificial Intelligence solution for agencies and businesses. Cliengo specializes on end-to-end Windows solutions. This online Artificial Intelligence solution combines Chatbot and Multi-Language functionality into one convenient package. Cliengo has an integrated live chat feature (Cliengo Live), which is the most significant feature of any chatbot platform. They also have a mobile app, which allows you to reply to consumer concerns while on the road, which is a huge plus. It also has a Zapier integration, allowing you to connect your chatbot to almost any software on the planet.

BotPenguin essentially answers queries, generates leads, and even reserves appointments. It is basically a chatbot designed to take your business to new heights. It is an AI-powered chatbot platform that allows you to quickly and easily build unbelievable chatbots to communicate or engage your customers on the website, Facebook Messenger, and many other similar platforms. BotPenguin offers multiple bots such as Lead generation bot: It does not let anyone leave your website without leaving their details for your sales team, Answer Bot: It handles the frequently asked questions, Assistant Bot: It is a customer service chatbot that schedules meetings and sends reminders and notifications, and Order Booking Bot: It handles your sales counter. Bot penguin also offers multiple features like natural language processing, zero development time, zero setup cost, conversational UI, deep analytics, and easy to integrate as a part of their overall service.

Active chat is a multi-channel, chatbot platform for natural language customer support which seamlessly integrates with CRMs and CMSs. It makes chatbot building significantly easier for nontechnical people, providing a visual chatbot builder which is a significantly easier way to build chatbots. Users can design proactive and complex conversations with minimal effort. For advanced users, they have powerful tools to build complex bots. Moreover, they provide ample reading material in the form of an academy, teaching everything from the basics of the platform to the intricacies of advanced natural language chatbots. The chatbot can be integrated with messengers such as Facebook Messenger, Telegram and Twilio SMS as of now with more, such as Google Home, and Amazon Alexa to be added soon. Connecting third party NLP services like Diagflow is as easy as a click. E-commerce chatbots are enhanced with native Shopify and WooCommerce integrations.

Introducing sitespeakAI, the powerful, professional, no-code tool that helps businesses create engaging AI chatbots for their website. With sitespeakAI, website owners have the ability to enhance their customer experience by quickly and easily creating AI chatbots that are trained on their website content. No coding experience is required, which makes it an excellent choice for businesses looking to bring their site alive with an engaging chatbot. With sitespeakAI, website owners gain access to all the tools needed to create an intelligent, conversational chatbot without any coding whatsoever. The tool uses an intuitive and user-friendly interface, allowing businesses to easily configure and customize their chatbot, while allowing it to learn and respond to customers. SiteSpeakAI's AI engine automates the task of training the chatbot on the website's content, allowing for intelligent conversations and natural language processing.

AI Chat SMS is a revolutionary tool that helps make conversations with AI platforms much easier and more convenient. With AI Chat, don't need to download any apps, manage API tokens, or remember passwords. All need is basic text messaging service. AI Chat allows professionals in various walks of life to have quick help, friendly advice, information, or just someone to listen – all through plain text messaging! It's the most efficient way to get connected with AI support without complex setup. Whether the customer looking for a way around technical difficulties with daily tasks, or need valuable insights from an AI-based platform – AI Chat SMS has got back. No need to fumble through emails and the hassle of lengthy calls. Just a simple text message conversation anytime need it.

Hilos is a WhatsApp API automation tool that helps businesses chat using its multi-agent inbox as well as build automation that integrates with existing tools. Hilos and the WhatsApp API let businesses create fantastic experiences ranging from human messaging to automated exchanges. And, because it was designed with WhatsApp in mind from the start, the company's messages and discussions will feel at home with their consumers. This automation tool helps businesses to ask the user all questions that one needs to profile the leads before they reach the CRM and sends them to the right sales rep. Furthermore, with Hilos and WhatsApp API, businesses can automate their billing through payment reminders and payment links, directly to WhatsApp. Businesses can further notify customers when significant actions happen and let them take the follow-up steps like cancelling or rescheduling appointments. With Hilos, businesses can also get the right feedback from their customers by asking personalised questions. Automated message flow, WhatsApp web built for business, and broadcast messages are also available.