PolyAI Alternatives and Competitors

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%. Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%.

ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards.

SmartBots is a conversational AI-powered chatbot that helps to manage and optimize complex bots with ease. It comes with training, testing, validation and analytics modules, which have been designed and built in a way to improve bot performance. This software can be used in Biotech, Healthcare, Pharma, Insurance and Finance industries. These entities upon empowering advanced enterprise bots, leverages the power of performing NLP technology, which is capable of building Artificial Intelligence chatbots in different languages. This easy-to-use bot platform enables teams to use and collaborate further as per their requirements seamlessly. Moreover, one can rely on SmartBots when it comes to the bot building process. It supports full integration to SAP software suite and would launch the bot within a matter of days. Besides these, users can discover the powerful features of SmartBots conversational AI tool, and it offers an intelligent conversation system, an omnichannel platform, continuous learning facilities, system integration framework, Multi-NLU and more for the benefit of its users.

Skit is a full-featured Conversational AI Platform Software for Enterprises, Small and Medium Businesses, and Startups. Skit offers end-to-end Web App and Android development services. Chatbot, Contextual Guidance, Multi-Language, Speech Recognition, and Speech Synthesis are all available through this online Conversational AI Platform system. Skit is an Augmented Phone Intelligence Platform that automates and improves voice conversations at scale, allowing organizations to update their contact centers and customer experiences. They've automated over 15 million calls for worldwide organizations across industries by providing preemptive, intelligent problem solutions and seamless live engagements. They assist companies in streamlining their contact center operations, lowering expenses, and improving customer satisfaction and engagement. The company's platform automates customer support operations by extracting meaning, context, and entities of incoming communications in different languages using deep learning models and a Human-AI interface, allowing businesses to connect and engage with customers in any language.

Botbot.AI is a productivity solution that enhances customer experience through automating conversations. Engage with your customers in the language that they are speaking. The chatbot is fluent in multiple Southeast Asian languages, including localized languages such as Singlish and Manglish. Upon receiving user inquiries and requests, the chatbot will process the sentences to identify the intent of the message. At the same time, the chatbot will run a sentiment analysis to determine user emotion reflected through the message.

Userbot software is a simple chatbot used to automate conversations between companies and people. The software uses a natural language learning to manage and resolve conversations. Train data for your AI to respond to any question from any one of your end users. Automate workflows with a simple copy and paste line command. Marketers, Small and Medium companies make use of the software.

The Pandorabots platform lets users develop lifelike chatbots using authentic animation interfaces. It helps the user to easily achieve the minimum viable product by customising open standards libraries. The platform speeds up the time it takes for modules to hit the market. Small Talk libraries include the most popular chit-chat entries and are completely free and open to the public. Users can use pre-built, fully accessible connectors or create their own to expand their bots by connecting APIs or supply chains. Additionally, the platform offers courses in which users can acquire the fundamentals and best practices for constructing various conversational agents utilising the open standard Artificial Intelligence Markup Language. The multilingual features enable users to create scripts in any basic language. The platform is capable of gathering information about its surroundings at any time and adapting its behaviour in response. It leverages open standards, thus there is no lock-in.

Quickchat is an AI-powered online platform that enables you to have virtual multilingual assistants that talk just like humans and are built according to your specific requirements and needs. They are powered by a modern and advanced language model and can be added to your app or website. It assists you in enabling an efficient customer support system, by creating bots that can speak and recognize native languages. Quickchat automates your customer support process, your internal knowledge base search, and your online applications. It is an efficiently conversational human-computer interface that can be implemented on your website as per your requirements. It listens to your customers and also generates more valuable leads. Users just have to upload their knowledge base on the Quickchat dashboard to initiate the software’s working process. Users can also connect it to their internal API, database or other types of data structure to automate complex processes with the power of AI. The software offers a free trial apart from two different variations of premium plans.

HelloBot is the perfect companion for any business seeking a more comprehensive customer service experience. This AI-powered chatbot provides real-time, accurate answers to customer inquiries while streamlining customer service operations. HelloBot is deployed with custom training devised to match the unique business needs of its user. This means that customers will be served with tailored responses that take into account the company’s individual goals and strategies. This core feature also ensures that customers receive answers to their inquiries quickly and with greater accuracy. The HelloBot eliminates the need for manual customer service operations, which could mean huge savings for businesses. In addition, this chatbot solution serves as the perfect complement for business processes that require human-driven customer service.

Amazon Lex is an AI Chatbot solution that helps app developers build conversational interfaces using voice and text. Advanced deep learning features like automatic speech recognition (ASR) and natural language understanding (NLU) provided by the software can convert speech into text in real-time, besides helping users to understand the intent of the text. This way users get to create lifelike conversational interactions and highly engaging customer experiences as well. Amazon Lex offers an easy-to-use console that allows users to get their own conversational interface or chatbot generated within minutes. Moreover, they can also build, check and deploy individual chatbots across multiple platforms and channels with ease. Being a fully managed solution Amazon Lex does not require any additional hardware or infrastructure to power the bot. Moreover, the platform also offers a variety of built-in integration with Amazon CloudWatch, Amazon Cognito, Amazon DynamoDB and AWS Lambda, helping out users with various app development processes.

SAP Conversational AI is a comprehensive low-code chatbot building platform designed for businesses of all types. The services offered by this platform are relied upon by numerous top companies like Hewlett Packard Enterprise, Schaeffler, NHK, and more. A plethora of features delivered by the platform help businesses deploy powerful conversational AI interfaces seamlessly. SAP Conversational AI comes equipped with a native low-code bot-building platform for users to create intelligent bots effortlessly. Also, businesses can employ high-performing natural language processing (NLP) technology to create human-like chatbots in any language. Furthermore, constant data analysis, detailed reporting of business processes, and customer interactions help users improve chatbot delivery rate, to match customer needs more intuitively. SAP Conversational AI also lets users perform bot tests regularly to ensure top-notch delivery of multiple business services. Seamless bot connectors help businesses provide chatbot facilities to customers over multiple messaging channels in real-time.

IBM Watson Assistant is a virtual assistant that uses AI to provide fast, consistent and accurate answers across any channel. As fast as business clients are concerned, customers always prefer interacting with something that is, out of everything, responsive. Thus, having an AI-powered assistant like IBM Watson Assistant simply makes this whole operation easier. Natural Language Processing (NLP) contributes to a great user experience. This AI-powered Assistant comes loaded with a plethora of features to stand out among contemporaries. For one, this is a comprehensive chatbot. This enables the customers to get exact and accurate answers to their queries, backed by related information. The NLP even allows IBM Watson Assistant to process questions in real-time which are then replied to with efficiently tailored yet informative answers. This results in a high completion and containment rate. Further, an existing collection of content sources and applications makes it increasingly simple for structuring a personalised AI Assistant without entering a single line of code. Additionally, IBM Watson’s robust integrations do not limit it to answering questions, but conducting transactions and routing customers to their desired agents.

Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent.

aiaibot is a chatbot software that enables companies and agencies to offer their customers inspiring added value. Super easy from one platform. Use the opportunities of digitization and automate your customer dialogue now. With aiaibot you increase the sales results and increase your service performance.

ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements.

GupShup software helps businesses to engage with their ideal customers across various channels through conversational messaging. This conversation and messaging suite offer a single messaging API for more than 30 channels and a rich artificial intelligence-powered conversational experience building tool kit for any kind of usage. Gupshup software is the leading conversational messaging suite empowering over 5 billion messages per month. This software holds the ability to enhance your business and with work of market partnership across devices, manufacturers messaging channels regional partners, ISVs, and telcos. GupShup solution allows businesses to make conversation an integral part of their customer engagement success. The main motto is to build conversation experience across marketing sales and support in the business through thousands of large and small emerging markets. It makes interaction with each other easy and quick. Moreover, it enables you to choose templates, customize their contents, and promptly publish them. With the help of a graphical editor, it creates the conversation flow, hence building brand awareness and increasing sales and revenue. GupShup software follows a quotation-based pricing strategy.

Chatlayer is the perfect solution for businesses looking to offer conversational AI services in more than 100+ languages and a 24/7 connection with customers. As a professional platform, Chatlayer enables businesses to easily create chatbots and voice bots that automate processes while providing improved customer service. With its wide range of features, Chatlayer provides an engaging way for customers to interact through natural language processing and powerful machine learning capabilities. It also offers a simple yet effective platform for customizing design and building advanced conversations with the customers without needing any coding experience. By freeing up resources and streamlining operations, this highly advanced technology makes it easier for businesses to provide outstanding customer service in multiple languages across multiple channels all at once. No matter whether customers are just starting out or already established, Chatlayer can help to take the customer service experience to the next level with its efficient communication solutions.

Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically.

Kommunicate is a robust customer support automation platform, with which users can develop AI-based chatbots without code, improve customer experience and generate more leads on the go. The software enables companies to provide the best of human touch and automation simultaneously. Organisations can also depend on the same to move beyond plain texts and drive in better engagement rates with rich messaging. Further, an easy to use chatbot builder available within facilitates seamless development of conversational workflows and NLP powered support bots accordingly. Users can generate exclusive bots that can schedule meetings, qualify leads and provide relevant support to customers 24/7. Powerful dashboards present within helps users manage customer conversations via live chat, bots, WhatsApp, Facebook and Line. Moreover, users can even customise and generate an intuitive help centre of their own with Kommunicate and get the particular deployed over the website.

Botsify enables you to quickly and easily create a chatbot for your website. To start using the artificial intelligence-based Botsify bot, you need to teach the bot questions and answers –– and you can continue teaching it more over time –– but the bot also learns and becomes smarter from each conversation. As you can customize the questions and flows, you can define which questions should be answered by a bot, and which by a human. The Botsify bot provides push notifications to let you know if the customer needs to speak to a human customer service agent, which is defined according to your parameters. You can choose to run the bot 24/7 or only during business hours. The Botsify platform works with Facebook Messenger and your website, as well as allowing you to reply to comments on Facebook posts privately via Facebook Messenger. It also integrates with apps such as Slack, Google Sheets, Shopify, Google Search, and RSS feeds.