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About Amazon Lex

Amazon Lex is an AI Chatbot solution that helps app developers build conversational interfaces using voice and text. Advanced deep learning features like automatic speech recognition (ASR) and natural language understanding (NLU) provided by the software can convert speech into text in real-time, besides helping users to understand the intent of the text. This way users get to create lifelike conversational interactions and highly engaging customer experiences as well. Amazon Lex offers an easy-to-use console that allows users to get their own conversational interface or chatbot generated within minutes. Moreover, they can also build, check and deploy individual chatbots across multiple platforms and channels with ease. Being a fully managed solution Amazon Lex does not require any additional hardware or infrastructure to power the bot. Moreover, the platform also offers a variety of built-in integration with Amazon CloudWatch, Amazon Cognito, Amazon DynamoDB and AWS Lambda, helping out users with various app development processes.

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Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
Amazon Lex Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 26/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Amazon Lex Alternatives

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Amazon Lex Reviews

User Rating

4.4/5 (Based on 53 Ratings)

Rating Distribution

  • Excellent

    50.9%
  • Very Good

    43.4%
  • Average

    1.9%
  • Poor

    3.8%
  • Terrible

    0%

User Sentiments

Ease of Use, Seamless AWS Integration, Natural Language Processing Capabilities, Voice Recognition

Limited Language Support, Limited Customization Options, Documentation Issues, Limited Third-Party Integrations

Do You Use Amazon Lex?

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Review Summary

Amazon Lex is a popular chatbot platform praised for its ease of use and integration with AWS services. Users highlight its ability to build chatbots with both text and voice capabilities, utilizing advanced NLP features. While it's noted for its user-friendly setup, some users express concerns about limited integration with third-party vendors and language support. Despite these limitations, Amazon Lex is considered a valuable tool for automating tasks, streamlining customer interactions, and improving user experiences.

Pros

  • Easy to build and configure chatbots, both voice and text.
  • Integrates well with AWS services, including S3 buckets.
  • Offers powerful NLP capabilities and automation features.

Cons

  • Integration with nonAWS services is limited.
  • Pricing can be complex and challenging to understand.

Amazon Lex Reviews

AI-Generated from the text of User Reviews

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Amazon Lex FAQs

What are the top alternatives for Amazon Lex?

Does Amazon Lex provide API?

Yes, Amazon Lex provides API.

Amazon Lex Contact

Vendor Details

Seattle, Washington

Contact Details

Not available

https://aws.amazon.com/lex/

Social Media Handles

Not available

Customers

GE
Dynatrace
Square
Johns Creek
KloudGin
RedAwning
Rubrik
Capital One
Hubspot
Vonage
Ohioh Health

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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