Inbenta Alternatives and Competitors

SmartSupport unifies knowledge base software and community forums to deliver an all-in-one SaaS web self-service solution. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Provide your customers and agents with the best answers while lowering the workload and support costs. SmartSupport’s search engine offers excellent search capabilities, relevancy and accuracy. Rely on natural language search, hit highlighting, faceted navigation, rich document handling, content tagging, and more to find the most relevant information.

Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency.

Introducing KnowledgeBot.ai - the ultimate chatbot for professionals! This revolutionary AI is perfect for teams that require accurate answers to keep them ahead of the game. With its fact-checking capabilities, can trust that the information it provides is trustworthy and reliable. KnowledgeBot.ai does more than just deliver answers - it also looks team's experts and other sources to continuously improve and remain up-to-date. When stuck, KnowledgeBot.AI can ask for help from experts if it needs further assistance. This ensures that its functions are always up-to-date, even as more information becomes available. The conversational AI is intuitive and easily customizable, so can create the perfect chatbot for team's specific needs. Plus, its cost-effective design makes it a great choice for any budget. Experience the power of KnowledgeBot.ai for yourself and discover how our AI can help make job simpler, more efficient, and more accurate. With its intelligent design and cutting-edge capabilities, KnowledgeBot.ai can revolutionize the way team does business. Get started today and unleash the power of AI in workplace!

KnowledgeBase software offers customer support and effortless self-service. Provide customers with in-depth articles to solve their problems, before they reach out support agents and solve their problems. Implement an SEO-friendly knowledge base and get more potential customers by ranking higher in search results.

The Algolia Site Search is a hosted site search platform that provides a frictionless and unhindered searching experience on any device. It also offers a huge level of customisation that has a lot of convenience features for the users like autocomplete, synonym management and tolerance towards typos. It also offers visitors with filters that can customise the search results based on several parameters. It also offers a good amount of customisation to the users by letting them follow the customers and visitors closely with the use of a visual dashboard that can optimise and fine-tune the relevance using signals. Plus, it also comes with Google Analytics to let you have control on the trending searches to assist you to drive the business accordingly. The content can be pushed to the users via the inbuilt API of the tool or even with custom crawlers. Hence, it enables organisations to create a very intuitive and responsive site search.

Uman.ai is a powerful AI-driven platform that helps companies gain collective knowledge from their employees. It enables organizations to curate relevant content and integrate with their internal knowledge base. It also helps build real-time competency profiles for each individual employee and the entire organization. This helps managers to more accurately assess the skills they need in order to make better decisions and improve their staffing. Uman.ai allows teams to share their knowledge and increase efficiency. By using machine learning, it helps to identify and capture important information quickly, giving teams the ability to work smarter. It also provides the ability to track and measure the impact of the knowledge gained, so that teams can be better informed and more productive.

Move beyond the default Deploy neural search that semantically understands customers’ queries, provides the best-fit results, and enables near-human communication with the search engine. Integrates seamlessly with leading CMS’s (content management systems) and e-commerce platforms

SearchUnify is a pioneering unified, cognitive platform that equips enterprises with the tools to revolutionize their customer self-service and support experience. By powering enterprise search and fuelling next-gen AI applications with advanced analytics, SearchUnify ensures businesses are prepared for the future by implementing a future-proof support strategy. This Intelligent Chatbot simplifies customer queries and ensures customers find the answers they need quickly. As the perfect complement, Agent Helper provides assistance to customer service reps with answers to the most common customer questions, therefore enabling an efficient and consistent customer service journey. SearchUnify's Community Helper further enhances customer service by expanding the reach of FAQs and contact resources to the most relevant and recent content, powered by a strong AI engine. Enhanced knowledge management is also achievable with KCS Enabler through guided knowledge capture and automatic indexing of content, shrinking time-to-resolution. Lastly, predictive Escalation Predictor is powered by intelligent analytics and notifications, providing relevant insights and helping to handle customer service issues before they arise.

KNO, AI-powered no-code assistant! KNO is here to revolutionize the way to get reliable and precise information. With KNO at customer side, there’s no need to take long detours in search for answers. Simply ask anything and it'll generate bite-sized portions of exactly what looking for—every time. It's powered by advanced generative AI that makes it smarter and more capable with each new request. And the best part is can deploy KNO as an ultra-powerful support or sales assistant in SaaS without a single line of code!

Elasticsearch is a distributed, RESTful search and analytics engine capable of solving a growing number of use cases. As the heart of the Elastic Stack, it centrally stores your data so you can discover the expected and uncover the unexpected. Elasticsearch lets you perform and combine many types of searches — structured, unstructured, geo, metric — any way you want.

Apache Solr is a fast and innovative platform for open source enterprise search. As a reliable and fault-tolerant software, it provides load-balanced querying, distributed indexing, managed failovers, recovery and more. It is arguably one of the most popular software that powers search and navigation for a majority of websites. With an API similar to REST, clients can put in documents through JSON, CSV, XML or by HTTP. Apache Solr enables notable search capabilities using keywords, key phrases, wildcards, grouping and more, filters across data types. It works with the popularly used tools for enhancing application making manifolds. Further, an in-built, interactive administrative user interface makes the software very convenient for controlling different types of Solr instances. Moreover, thanks to the fault-tolerant abilities, Apache Solr can be easily scaled up and down as desired. Thus eradicating the chances of replication, rebalancing and distribution. It also offers to its clients detailed insights into the instances through JMX-published metric data. Further, Apache Solr’s published extension points make it convenient to deal with both index and query time plugins.

The Site Search 360 is one among the many perfect Site Search solutions that could boost the engagement in the web content and churn out huge page views with its high level of customizability. It is a great way to replicate the Google Search Alliance and offers an excellent content grouping for the web to make it easier for the visitors to browse through the different categories. Moreover, the installation is extremely simple and easy and no coding language is needed. It can be installed as an API or plugin and works with any CMS. With over 10 years of experience in the arena of providing solutions with site search, Site Search 360 ranks among the un-noticeable software solutions, more so because of its extensive support for 19 languages.

AddSearch is a customizable Site Search engine that makes the information scattered around multiple SaaS platforms and subdomains searchable through its Search API. It is easy to install and with its Ajax-supported crawler, it can index even JavaScript-heavy, AngularJS- or React-based websites efficiently. The crawler learns the frequency of changes in the different sections of your website and adjusts crawl frequency accordingly, keeping the index always fresh without burdening the resources. In terms of user experience, it offers search suggestions and visual results, which include a screenshot of the page in the search result. The search mechanism can display relevant results even when the search string has typo or synonyms. You can even control the results, in case you want to promote some specific products. AddSearch also offers statistics that lets you understand the users’ behaviour and requirements and act accordingly to increase conversion. You can also replace the outdated Google Search Appliance (GSA) or Custom Search Engine (CSE) with AddSearch. Add the power of a strong search mechanism to your corporate website and improve the visitor-to-customer conversion ratio with AddSearch.

Welcome to Cludo Site Search—the smarter, more efficient way to search! With Cludo, the customer will have access to more relevant results in shorter periods of time, saving you time, energy, and effortlessly connecting with the information needed. Cludo makes search a breeze for both web and marketing teams through its simplified process and meaningful data that helps quickly and easily to customize the search. This AI-powered computer system eliminates the guesswork of searching, while providing with the results that are tailored. Tired of sifting through endless data? Let Cludo do the work for the customers! This highly-intelligent search platform allows to deliver and access more accurate results in mere seconds. What used to take hours is now just minutes of the precious time. And when to use Cludo, the users will experience a more intuitive, efficient search, allowing them to connect with the data they need quickly and effortlessly.

The SearchBlox is a very simple, affordable and flexible Site Search solution and can be integrated into the website or application seamlessly. It is a perfect replacement for the convenience that the Google Search Appliance brought during its days. It works very fast and can discover and show results across the websites, databases, file systems and custom content. It provides a very simple API for the website or application, whatever the case be. The search result outputs are based on the XML and JSON interfaces. It uses crawlers for the search and can even be customised with the results’ page. Plus, for e-commerce search, it allows searching the catalogue, which can be in either CSV or Excel file format, that is available in the database.

The Swiftype Search Search is a crawler-based site search solution that helps in bringing the most relevant information upon search right to the audience, users and customers. It has a very intuitive search feature and can be customised to a very high level. It has very powerful crawlers on its API platform and offers extensive developer tools. Plus, there is a very secure cloud infrastructure and a consolidated search for cross-domain systems. It offers good control over the functionality and style to the users exploring the search. The search serves a good refinement too, which means, the users could filter the searches with the help of filters, like author, price, date, etc. Moreover, they are even guided to autocomplete to bring to the fore what might matter most to them. Swiftype Search is adapted to suit the needs well and an amazing option for online businesses looking for a site search tool.

Searchspring is termed as a top-class merchandising and eCommerce search platform, specially built for retailers. Services like personalised experiences, appropriate search results, product-specific recommendations and merchandising pages are made available within this particular platform facilitating seamless outcomes in real-time. Top brands like Skims, Badgley Mischka, Thrive Causemetics, Peet’s Coffee and Specialized depends on the same for their daily operations. Moreover, automated merchandising facilities are available within Searchspring, enabling users to customise results across their entire eCommerce store and incorporate drag & drop control or rules alike. Both shoppers and business owners can navigate across multiple categories, insert various filters and sort out options alike based on the category-wise navigational skills made available within Searchspring. Performance-based reports with adequate insights about shoppers behaviour is the real advantage provided by the same. Searchspring is quite fast when it comes to indexing, a medium-sized catalogue gets indexed within a few minutes making online business and the related tasks quite easy to streamline.

Introducing Luigi’s Box the innovative and powerful tool designed to help them advance their e‑shop to the next level. With Luigi’s Box, they can stay ahead of their competition and achieve more success. This comprehensive package utilizes the most advanced methods and industry-leading tools to give their customers a better and more personalized experience than ever before. They can equip their e‑shop with AI‑powered search capabilities and enable users to find even the most specific items quickly and easily. Furthermore, with Luigi’s Box, each customer is presented with personalized recommendations, helping them to convert more sales and ensure satisfied customers. Put their e‑shop in the best position to succeed with Luigi’s Box. Whether they’re a small operation or a large enterprise, they can trust and rely on the highly efficient solutions from Luigi’s Box. Unlock the full potential of their e‑shop and take it to the next level with Luigi’s Box.

Unbxd is an ecommerce software offering top notch product discover solution to online shoppers. This software helps your targeted online buyers experience seamless search facilities to easily spot what they look for. It provides personalized and relevant machine learning site search option to help online retailers enjoy higher conversion rates. It tries predicting shopper behavior by tokenizing and mapping every search query to give most relevant result. It does not use historical log data but profiles every web visitor in real-time to offer custom search experience. Commerce Search employs analytics, machine learning algorithm & predictive analysis to boost conversion.

ExpertRec is a custom search engine tool for website owners, helping them to provide visitors with a simple and easy search experience over generated websites. The tool is compatible with PDF, Excel, Word files helping site visitors search through multiple contents as per their need. Moreover, search results initiated by ExpertRec get loaded within a few milliseconds, enabling a smooth search experience for individual users. ExpertRec does not show ads in the search engine results, thereby enabling visitors to keep their focus on work, without any distractions. Also, it indexes content behind the login pages, allowing the search engine to display those pages without much of a hassle. The best part is that the software lets developers enable voice search on their site, helping out users to find the content of their choice without typing. ExpertRec can be integrated with a variety of major CMS platforms, such as Joomla, WordPress, Drupal and more. Besides offering a variety of explicit facilities, the platform promises seamless compatibility with almost 30 languages from different parts of the globe, facilitating seamless business.