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About Inbenta

Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    82%
  • Momentum
    64%
  • Popularity
    83%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Large Enterprises
  • Medium Business

API Support

  • NA

Modes of Support

  • Business Hours, Online

Inbenta Features

Site Search Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%

Filter Search Results

Filter search results using secondary attributes like date, price, author, location, or content type, etc

Auto Completion

Guide users to the content, answers, or products that matter most with real-time results right as they type.

App Integration

Facilitates search in applications

Search Relevance

Display all of the most appropriate content based on the search terms

Machine Learning

An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.

Text Analytics

Improves customer engagement by analyzing the available text data

Multilingual Search

Supports search in websites with non-English content as well

Customizability

Can be customized to a great extent to extract best results

Multi-Platform

Lets the user search content across multiple platforms (domains, web properties etc.) with a single search

Indexing

Allows to index content to support the search mechanism.
Inbenta Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 14/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Inbenta Pricing.

Inbenta Alternatives

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Inbenta Reviews

User Rating

4.6/5 (Based on 19 Ratings)

Rating Distribution

  • Excellent

    63.2%
  • Very Good

    36.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Inbenta FAQs

What is Inbenta used for?

Inbenta is Site Search Software. Inbenta offers the following functionalities:

  • Filter Search Results
  • Auto Completion
  • App Integration
  • Search Relevance
  • Machine Learning
  • Text Analytics
  • Multilingual Search
  • Customizability
  • Multi-Platform

Learn more about Inbenta features.

What are the top alternatives for Inbenta?

Does Inbenta provide API?

No, Inbenta does not provide API.

Inbenta Contact

Vendor Details

Silicon Valley, United States

Contact Details

+1 (408) 213-8771

https://www.inbenta.com/

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