Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Filter Search Results
Filter search results using secondary attributes like date, price, author, location, or content type, etcAuto Completion
Guide users to the content, answers, or products that matter most with real-time results right as they type.App Integration
Facilitates search in applicationsSearch Relevance
Display all of the most appropriate content based on the search termsMachine Learning
An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.Text Analytics
Improves customer engagement by analyzing the available text dataMultilingual Search
Supports search in websites with non-English content as wellCustomizability
Can be customized to a great extent to extract best resultsMulti-Platform
Lets the user search content across multiple platforms (domains, web properties etc.) with a single searchFree Trial
Not available
Pricing Plans
Inbenta Custom
Features
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Disclaimer: The pricing details were last updated on 14/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Inbenta Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What Is Inbenta?
Inbenta Overview
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What is Inbenta used for?
Inbenta is Site Search Software. Inbenta offers the following functionalities:
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What are the top alternatives for Inbenta?
Does Inbenta provide API?
No, Inbenta does not provide API.
Vendor Details
Silicon Valley, United StatesSocial Media Handles
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