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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sell logo
CRM Software

4.2 557 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshsales logo

Freshsales

CRM Software

4.7 1,621 user ratings

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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pipedrive CRM logo

Pipedrive CRM

CRM Software

4.5 6,249 user ratings

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Overview

Description Zendesk Sell is a salesforce automation software to make better decisions in Sales. It is simple, user-friendly, and designed to help sales reps to keep selling. Focused on increasing productivity, the software gives quick access to relevant deal data to facilitate ease of analysis and collaboration. Data capture is automatic, and therefore, agents and sales reps can always stay on the same page when handling customer accounts. It streamlines the building and management of sales pipelines so that reps can prioritize prospects and customers. The greatest USP of the software is enabling users to send emails, make calls, view deal history, and schedule meetings in a few clicks. SmartList is another fantastic feature that allows for the segmentation and filtering of deals and leads in real-time. Businesses can integrate their everyday tools with the platform or create their own Zendesk apps to be used exclusively. Zendesk Sell’s SDKs and APIs provide the foundation for the successful project integrations. Read more Introducing Deputy CRM - the ultimate all-in-one platform for their business management needs. As a professional with a third-party perspective, they understand the importance of staying organized and efficient in order to drive their business forward. This is where Deputy CRM comes in. Gone are the days of juggling multiple software for HR management, project management, employee management, and finance management. With Deputy CRM, them can streamline their operations by having all these aspects integrated into one powerful platform. No more time wasted switching between different software and losing valuable data. But it's not just about convenience. Deputy CRM offers real-time insights that give them a clear picture of their business performance. This allows them to make informed decisions and take proactive actions to stay ahead of the game. With seamless collaboration features, their team can work together towards achieving their business goals effectively. When it comes to selecting a CRM platform, Deputy CRM stands out as the top choice. They are dedicated to providing innovative solutions that help businesses thrive in the ever-evolving digital landscape. This comprehensive platform covers all their business management needs, and with us, them can rest assured that their business is in good hands. At Deputy CRM, they firmly believe in inventing the future. This team is constantly pushing the boundaries of technology to provide them with cutting-edge solutions that give them a competitive edge. So why not join the hundreds of successful businesses who trust Deputy CRM to drive their growth? Experience the power of this all-in-one platform and take their business to new heights. Sign up for Deputy CRM today. Read more Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0.
  • Free Trial Not Available
  • Starts at $4.99. Offers Free-forever plan.
  • Free Trial Available
  • Freshsales Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    91%
  • Momentum
    70%
  • Popularity
    75%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    61%
  • Popularity
    75%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    65%
  • Popularity
    88%
SaaSworthy Awards # 10 Highly Rated # 20 Most Popular
Not Available
# 3 Highly Rated # 3 Highly Rated # 3 Most Worthy # 2 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 557 user ratings
Not Available
4.7/5 1,621 user ratings
4.5/5 6,249 user ratings
Rating Distribution
  • Excellent

    51.2%
  • Very Good

    32.1%
  • Average

    10.8%
  • Poor

    1.6%
  • Terrible

    4.3%
Not Available
  • Excellent

    77.7%
  • Very Good

    17.9%
  • Average

    2.2%
  • Poor

    0.8%
  • Terrible

    1.5%
  • Excellent

    63.5%
  • Very Good

    27.9%
  • Average

    5%
  • Poor

    1.4%
  • Terrible

    2.1%
User Sentiments

    Intuitive User Interface, Mobile App Functionality, Extensive Integrations, Effective Sales Management

    Limited Customization Options, Occasional Performance Issues (Slow Loading, Syncing Errors), Limited Reporting Capabilities, Complex Integration Setup

    Not Available

    User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation

    Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure

    Ease of Use, Intuitive Interface, Extensive Integrations, Customizable Pipelines

    Unreliable Email Syncing, Inadequate Mobile App, Limited Reporting Capabilities, Under-Qualified Support Staff

Review Summary

Users praise the product's ease of use, customizable features, and helpful customer support. They find it user-friendly, even for non-technical users, and appreciate the ability to tailor it to their specific needs. The product's support team is also lauded for their responsiveness and willingness to go the extra mile. However, some users mention occasional glitches and a learning curve for more advanced features. Additionally, a few users express concerns about data security and integration with other software. Overall, the product is well-received, with many users highlighting its user-friendliness, customizability, and supportive customer service.

Not Available

Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance.

Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0.
  • Free Trial Not Available
  • Starts at $4.99. Offers Free-forever plan.
  • Free Trial Available
  • Freshsales Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

Sell Team $19.00 $25.00 per user / month

Sell Growth $55.00 $69.00 per user / month

Sell Professional $115.00 $149.00 per user / month

Zendesk Sell Enterprise $169.00 $219.00 per user / month

Free Free

Business Unlimited $4.99 $4.99 per month

Free Free

Growth Others

Pro Others

Enterprise Others

Essential $14.00 $24.00 per user / month

Advanced $29.00 $39.00 per user / month

Professional $49.00 $64.00 per user / month

Power $64.00 $79.00 per user / month

Enterprise $99.00 $129.00 per user / month

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: San Francisco, California Founded in: 2009 Located in: India Located in: San Mateo, California Located in: New York, NY Founded in: 2010
Contact Details

+1 888-670-4887

https://www.zendesk.com/sell/

Not available

https://deputycrm.com/

+1 650-513-0514

https://www.freshworks.com/crm/sales/

Not available

https://www.pipedrive.com

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