Home/Compare/Pipedrive vs Zendesk Sell
Updated on: October 20, 2019

Pipedrive vs Zendesk Sell

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Pipedrive
(4321 Ratings)
82%
Zendesk Sell
(217 Ratings)
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Pipedrive
(4321 Ratings)
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Zendesk Sell
(217 Ratings)
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Overview

Summary

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place. ..read more

Zendesk helps salespeople better serve customers by providing the full context of each account. Sales staff can use Zendesk Sell to get better visibility into their pipeline by automatically capturing and keeping track of data. Everyone can make calls, send emails, view the history of all deals, and set up meetings from one centralized location. The Smart Lists feature helps you serve customers in a more relevant way by enabling you to segment and filter leads and deals in real time. Zendesk Sell’s integrated tools can be used by both the sales and marketing team to nurture leads through the pipeline and capitalizing on opportunities. Zendesk Sell also comes with analytics and reporting capabilities with drag-and-drop dashboards to help you get a better idea of sales performance. Zendesk Sell also comes with out-of-the-box reports that can help you track and visualize your data, and turn it into insight to improve your sales processes. ..read more

Features

Call Logging

Contact Management

Customer Support

Lead Scoring

List Management

Marketing Automation

Product Catalog

Project Management

Quotes (Proposals)

Referral Tracking

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, NY / +1 (650) 924-9906

San Francisco, CA - 94103 / 888-670-4887

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Silver
$12.5 /User/Month

Billed annually, or $15 per user if billed monthly

  • Smart email BCC
  • 2GB storage per user
  • Full sales management for unlimited users
  • Chat, email and phone support
  • Native integrations, API access

Gold
$24.2 /User/Month

Billed annually, or $29 per user if billed monthly

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management for unlimited users
  • Chat, email and phone support
  • Native integrations, API access
  • Smart Contact Data
  • Scheduler
  • Open and click tracking

Platinum
$62.5 /User/Month

Billed annually, or $75 per user if billed monthly

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management for unlimited users
  • Chat, email and phone support
  • Native integrations, API access
  • Dedicated hosting
  • Advanced security (coming soon)
View Price Page
Basic
$30 /Month

$30 per Seat per Month billed Annually

Comprehensive enrichment and prospecting tools for basic outreach

Features

  • 1000 Enrich Credits per User per Month
  • 25 Prospector Credits per User per Month
  • Company phone number
Standard
$70 /Month

$70 per Seat per Month billed Annually

Powerful enrichment and prospecting for increased volume.

Features

  • 3500 Enrich Credits per User per Month
  • 150 Prospector Credits per User per Month
  • Company phone number
Advanced
$90 /Month

$90 per Seat per Month billed Annually

High volume outreach with direct dial phone numbers and technology attributes.

Features

  • 10000 Enrich Credits per User per Month
  • 300 Prospector Credits per User per Month
  • Direct dial phone number
  • Technology used
Team
$19 /Month

$19 per Seat per Month billed Annually

Basic sales tracking for up to three users

Features

  • Customized sales pipeline
  • Full featured mobile CRM
  • Email Integration (includes Gmail)
  • Click to dial and call recording
  • Basic sales reporting
  • Admin-only fields
Professional
$49 /Month

$49 per Seat per Month billed Annually

Powerful sales tools for growing businesses

Features

  • Includes features of Team plan, plus
  • Personalized bulk emailing
  • Unlimited email templates
  • Sales goals and forecasting
  • Unlimited custom fields
  • Mailchimp integration
  • Zapier integration
  • Advanced call analytics
  • Core API
Enterprise
$99 /Month

$99 per Seat per Month billed Annually

Robust sales solutions for established sales teams

Features

  • Includes features of Professional plan, plus
  • Up to 2 sales pipelines
  • Activity Reports
  • Advanced permissions
  • Product catalog
  • Lead and deal scoring
  • Hubspot integration
  • Task automation
  • Customized notifications
  • Power Dialer and Call Scripts
Elite
$199 /Month

$199 per Seat per Month

Maximum selling power for enterprise sales organizations

Features

  • Includes features of Enterprise plan, plus
  • Unlimited sales pipelines
  • Rep performance dashboard
  • Sales Insights reports
  • Single sign on
  • Firehose API
  • Sync API
  • Search API
  • Premium CS Support
View Price Page

SCREENSHOTS

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