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| Description | WalkMe is a tool that allows users to embrace technology and achieve True Digital Adoption. The tool consists of a Digital Adoption Platform (DAP), making it effortless for any user to use any website or software. The users get proactive, guidance, solution analyses, and automation processes to complete their tasks easily whenever and however needed. WalkMe ensures flawless software adoption, automation of complex business processes, and also boosts employee productivity. The platform creates an ideal customer journey, encourages self-service, and guarantees customer satisfaction. It streamlines large-scale disruptive transformation by empowering employees, overcoming change, and increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and adopt transformational change by collecting and analyzing usage data and gain visibility into the customers’ journey. They can contextually drive customers to action through in-app and cross-app guidance. WalkMe allows the users to shift from reactive to proactive user engagement by analyzing and anticipating customers’ needs. The platform ensures accurate process completion and increases user engagement and eventually leads to better productivity. Read more | EdCast MyGuide is a digital adoption software platform, developed to enhance user productivity by simplifying digital software adoption. The platform provides a single talent experience platform that facilitates end-to-end employee experiences in career mobility, skilling, and learning, along with simplification of software adoption. With EdCast, you can automate repetitive operations to improve productivity and simplify the user experience. You can investigate user trip data in depth and remove process issues. By utilizing MyGuide to provide individualized user onboarding and in-app training, you can equip your users to be product experts from the start. You can allow your users to study at their own speed with self-service enabled digital learning modules. MyGuide is a scalable, secure and certified platform that meets the security demands of commercial clients and transforms your training function by allowing people to study digitally from any device, at any time and from any location. You can easily assess your users' competency across guides to identify process issues. Additionally, you can allow your users to learn in-app with the ShowMe feature, which supports videos and PowerPoint presentations. Read more |
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Overall, users praise WalkMe's ease of use, citing its intuitive interface and straightforward setup process. They also value its customization options, allowing them to tailor the tool to their specific needs. Additionally, WalkMe's customer support receives positive feedback for its responsiveness and helpfulness. However, some users express concerns about occasional bugs and glitches, as well as the potential for WalkMe to slow down their systems. Pricing is mentioned as a consideration, with some users finding it expensive compared to alternatives. |
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Professional (Business) Custom Enterprise (Business) Custom Enterprise + AI (Business) Custom Team (SaaS) Custom Pro (SaaS) Custom MyGuide (Individuals) Custom |
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AppLearnAdopt
4.7 Based on 57 Ratings 
HintEd
5 Based on 2 Ratings 
YesElf
5 Based on 13 Ratings |
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| Company Details | Located in: San Francisco, California Founded in: 2011 | Located in: Mountain View, California |
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Not available https://www.walkme.com/ |
Not available https://myguide.org/ |
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