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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vtiger logo
CRM Software

4.3 689 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dolibarr ERP CRM logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday sales CRM by monday.com logo

monday sales CRM by monday.com

CRM Software

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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pipedrive CRM logo

Pipedrive CRM

CRM Software

4.5 3,033 user ratings

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Overview

Description Vtiger all-in-one CRM stands out as a comprehensive solution designed to streamline and enhance the synchronization between the company's marketing, sales, and support teams by leveraging unified customer data through its One View feature. Simplifying CRM to its core, Vtiger equips businesses with the necessary tools and functionalities across crucial departments such as Sales, Help Desk, and Marketing. This enables a holistic view of customers, incorporating essential details like names, phone numbers, previous interactions, and account history for more informed decisions and strategies. By utilizing features such as landing pages, web forms, email campaigns, and customized sequences, Vtiger CRM aids in acquiring leads and fostering enduring relationships. The Process Designer feature further allows for the designing, automation, implementation, management, monitoring, and optimization of business processes, enhancing operational efficiency. Moreover, Vtiger's extensive collection of preloaded email and print templates streamlines communication and document customization, saving valuable time. Additionally, Vtiger simplifies appointment scheduling, enabling meetings to be arranged in just a few clicks, thereby ensuring that managing the business engagements is both efficient and hassle-free. Read more Dolibarr ERP and CRM is a free and open-source ERP and CRM management software package, developed specifically to cater to the needs of freelancers, companies, and foundations. This open-source framework enables users to freely manage all of their business requirements from Customer Relationship, Human Resource, Foundation Management, Accounting, Surveys, to Invoicing that befits their needs and meets their requirements. Dolibarr ERP CRM is designed with simplicity, right from installation to utilization to custom development in order to ensure the best user experience to the customers. With its user-friendly design, users can begin with features they require and then additionally include more features on a LAMP, WAMP, OR MAMP server according to their change of needs and their business developments. It comprises multiple modules easily accessible to the users according to their requirements. Undoubtedly, Dolibar is the ideal solution for comprehensive business management from invoicing, sales, stock, emailing purchase, accounting, orders, leave requests, and expense reports. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more
Pricing Options
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Dolibarr ERP CRM Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    86%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    80%
  • Momentum
    67%
  • Popularity
    93%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    67%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    65%
  • Popularity
    88%
SaaSworthy Awards # 15 Highly Rated # 13 Fastest Growing # 5 Fastest Growing # 3 Most Searched
Not Available
# 3 Most Worthy # 2 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 689 user ratings
4.6/5 89 user ratings
Not Available
4.5/5 3,033 user ratings
Ratings Distribution
  • Excellent

    50.1%
  • Very Good

    36.3%
  • Average

    11.2%
  • Poor

    1.5%
  • Terrible

    0.9%
  • Excellent

    64.7%
  • Very Good

    30.1%
  • Average

    4.4%
  • Poor

    0.7%
  • Terrible

    0%
Not Available
  • Excellent

    63.5%
  • Very Good

    27.9%
  • Average

    5%
  • Poor

    1.4%
  • Terrible

    2.1%
Review Summary

Overall, users find the product easy to use and affordable, with good customer support. Many appreciate its customization options, mobile accessibility, integration capabilities, and reporting features. Frequent updates and a user-friendly interface are also praised. However, some users mention occasional technical glitches, limited customization options in certain areas, and a learning curve for new users. Reporting capabilities and analytics could also be improved, and some users find the interface outdated.

Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.

Not Available

Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution.

Pros & Cons
  • Comprehensive CRM solution for streamlined operations
  • One View feature for unified customer data and informed decision-making
  • Extensive collection of preloaded email and print templates for efficient communication
  • Occasional technical glitches
  • Limited customization options in certain areas
  • Learning curve for new users
  • Free and open-source ERP and CRM management software
  • User-friendly design and easy customization
  • Multiple modules for comprehensive business management
  • Occasional bugs and issues with updates
  • Lack of comprehensive training and support documentation
  • Limited reporting and analytics capabilities
Not Available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Dolibarr ERP CRM Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

One Pilot Free

One Growth $12.00 $12.00 per user / month

One Professional $30.00 $42.00 per user / month

One Enterprise $42.00 $58.00 per user / month

Free Open Source Software Free

On-Premise or Cloud Custom

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

Essential $14.00 $24.00 per user / month

Advanced $29.00 $39.00 per user / month

Professional $49.00 $64.00 per user / month

Power $64.00 $79.00 per user / month

Enterprise $99.00 $129.00 per user / month

 
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Screenshots & Videos

Screenshots Contacts screenshot
+ 6 More
Projects and Tasks
+ 4 More
Customize board with columns
+ 2 More
Deals
+ 5 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Bangalore, India Founded in: 2004 Founded in: 2009 Located in: Tel Aviv, Israel Located in: New York, NY Founded in: 2010
Contact Details

+91 9243602352

https://www.vtiger.com/

Not available

https://www.dolibarr.org/

Not available

https://monday.com/crm

Not available

https://www.pipedrive.com

Social Media Handles

Not available

FAQs

What are the key differences between Vtiger and Dolibarr ERP CRM?

Vtiger is a comprehensive CRM solution with a focus on sales, marketing, and support, while Dolibarr ERP CRM is an open-source ERP and CRM management software package designed for businesses of all sizes.

What are the alternatives to Vtiger?

The top alternatives to Vtiger are Pipedrive CRM, Zoho CRM, Odoo CRM, HubSpot CRM, and Zoho CRM Plus.

Which SaaS products can Vtiger integrate with?

Vtiger integrates with a wide range of SaaS products, including Olark, Gmail, Exotel, Dropbox Business, Microsoft Teams, Clickatell, Cisco Webex Meetings, PayPal, Ozonetel CloudAgent, Plivo, Quickbooks, Telzio, Zapier, Zoho Sign, PieSync, Xero, Hunter, Knowlarity, VICIdial, Authorize.Net, Clearbit, Stripe Payments, naturalForms, Twilio Flex, MailChimp, DocuSign, Tally, Constant Contact, Razorpay, Google Drive, WooCommerce, Google Meet, MYOB, and Google Docs.

Which product is better for small businesses?

Both Vtiger and Dolibarr ERP CRM are suitable for small businesses, but Vtiger may be a better choice for businesses that need a more comprehensive CRM solution, while Dolibarr ERP CRM may be a better choice for businesses that need a more affordable and open-source option.

How do the reporting and analytics features of these products differ?

Vtiger offers a range of reporting and analytics features, including sales reports, marketing reports, and support reports. Dolibarr ERP CRM also offers a range of reporting and analytics features, but they may be more limited than Vtiger's.

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