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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CircleLoop logo
Call Center Software

4.4 96 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Velocify Dial-IQ logo
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Overview

Description CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy. Read more Velocify Dial-IQ is a reliable inbound and outbound sales dialer, which helps users to make more calls and carry out better conversations. With this software, one can enjoy a seamless experience between sales acceleration and voice engagement tools. It is a click-to-call sales dialer that assists the sales teams to have more conversations and focus on the right prospect every time. The software helps to grow one’s mortgage business faster, and when joined with Ellie Mae, a digital learning platform, can together help the lenders to originate more loans. This further helps to reduce time to close the deals and lower the costs without delay. This platform delivers unrivaled results through inbound/outbound blending, power dialing, international dialing, pre-recorded voicemail facility, performing a thorough analysis, preparing reports, live coaching, etc. With Velocify Dial-IQ, one can make use of the communication tools, save time and be more productive on a single screen. The software ensures responsiveness and productivity through a larger number of dials, initiating meaningful conversations, and generating more revenue. The Dial-IQ has been specifically designed for sales, and it has all the features to bring optimal sales workflow and focus on activities leading to more revenue. Read more
Pricing Options
  • Free Trial Available
  • Starts at $6.45.
  • Free Trial Not Available
  • Velocify Dial-IQ Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    85%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    69%
  • Momentum
    63%
  • Popularity
    67%
SaaSworthy Awards # 10 Fastest Growing
Not Available

Features

Total Features
10 Features
9 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Concurrency Support Allows you to manage multiple calls concurrently
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 7 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Concurrency Support Allows you to manage multiple calls concurrently
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Progressive Dialer Auto dials and connects agents to calls answered by live persons
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.4/5 96 user ratings
    4.4/5 24 user ratings
    Ratings Distribution
    • Excellent

      78.1%
    • Very Good

      5.2%
    • Average

      4.2%
    • Poor

      3.1%
    • Terrible

      9.4%
    • Excellent

      54.2%
    • Very Good

      33.3%
    • Average

      12.5%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Overall, Circleloop garners positive feedback from users, highlighting its ease of use, customizable features, and efficient customer support. Reviewers appreciate its ability to streamline workflows, enhance communication, and improve collaboration within teams. The platform is praised for its user-friendly interface, which enables quick onboarding and adoption. However, some users have encountered occasional glitches and minor technical issues, although the customer support team is noted for being responsive and helpful in resolving these problems.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $6.45.
    • Free Trial Not Available
    • Velocify Dial-IQ Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Pay as you go $6.45 $6.45 per user / month

    Unlimited $19.36 $19.36 per user / month

    Velocify Dial-IQ Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots CircleLoop screenshot
    + 5 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Rossendale, Lancashire Founded in: 2016 Located in: El Segundo, California
    Contact Details

    03330 50 60 70

    https://www.circleloop.com/

    800.848.4904

    https://www.icemortgagetechnology.com/products/velocify

    Social Media Handles

    Not available

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