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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Velocify Dial-IQ logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Truly logo
Call Center Software

4.6 168 user ratings

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Overview

Description Velocify Dial-IQ is a reliable inbound and outbound sales dialer, which helps users to make more calls and carry out better conversations. With this software, one can enjoy a seamless experience between sales acceleration and voice engagement tools. It is a click-to-call sales dialer that assists the sales teams to have more conversations and focus on the right prospect every time. The software helps to grow one’s mortgage business faster, and when joined with Ellie Mae, a digital learning platform, can together help the lenders to originate more loans. This further helps to reduce time to close the deals and lower the costs without delay. This platform delivers unrivaled results through inbound/outbound blending, power dialing, international dialing, pre-recorded voicemail facility, performing a thorough analysis, preparing reports, live coaching, etc. With Velocify Dial-IQ, one can make use of the communication tools, save time and be more productive on a single screen. The software ensures responsiveness and productivity through a larger number of dials, initiating meaningful conversations, and generating more revenue. The Dial-IQ has been specifically designed for sales, and it has all the features to bring optimal sales workflow and focus on activities leading to more revenue. Read more Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Not Available
  • Velocify Dial-IQ Offers Custom plan.
  • Free Trial Available
  • Starts at $55.0. Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    69%
  • Momentum
    63%
  • Popularity
    67%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    75%
  • Momentum
    63%
  • Popularity
    71%

Features

Total Features
9 Features
10 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Concurrency Support Allows you to manage multiple calls concurrently
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 6 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Concurrency Support Allows you to manage multiple calls concurrently
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Progressive Dialer Auto dials and connects agents to calls answered by live persons
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.4/5 24 user ratings
    4.6/5 168 user ratings
    Rating Distribution
    • Excellent

      54.2%
    • Very Good

      33.3%
    • Average

      12.5%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      70.2%
    • Very Good

      19.6%
    • Average

      7.1%
    • Poor

      3%
    • Terrible

      0%
    Review Summary
    Not Available

    Truly is generally well-received by users, earning praise for its intuitive interface, comprehensive analytics, and robust reporting capabilities. Many users find it easy to use and navigate, allowing them to quickly gain insights into their data. The customer support team is also lauded for its responsiveness and helpfulness. However, some users have expressed concerns about the cost, occasional bugs, and limited customization options. Overall, Truly seems to be a solid choice for businesses seeking a user-friendly and feature-rich analytics solution.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Velocify Dial-IQ Offers Custom plan.
    • Free Trial Available
    • Starts at $55.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Velocify Dial-IQ Custom

    Growth $55.00 $65.00 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: El Segundo, California Located in: San Francisco, CA
    Contact Details

    800.848.4904

    https://www.icemortgagetechnology.com/products/velocify

    +1 855-976-8759

    https://truly.co/

    Social Media Handles

    Not available

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