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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. Read more | UserLeap is a unified product research platform that helps companies to take product-wise feedback from their customers through concept tests, video interviews and micro surveys. The platform enables companies to target their actual customers during key moments throughout the entire product buying journey. During this process, businesses can ask hyper-relevant questions to their clients and get a 30% higher response rate. With UserLeap, companies can also ask for customers’ feedback through video interviews. This also enables the brand to monitor the facial expression and the voice tone of an individual customer as they respond. The platform helps companies to test their new concepts and designs by collecting relevant feedback from customers over those particular elements. In addition, companies can also share short and targeted micro surveys with specific users at a specific time and receive a higher response rate as compared to traditional surveys. Finally, an automated AI analysis tool embedded within the platform helps users review the responses shared by each customer, and proceed to deliver accurate and actionable recommendations in real-time. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 2 Most Worthy # 7 Fastest Growing |
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Total Features |
9 Features
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6 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Basic Custom Custom Custom |
Free Free Essentials Free Enterprise Custom |
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Screenshots | ||
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Company Details | Located in: San Jose, California Founded in: 2007 | Located in: San Francisco, California |
Contact Details |
+1 866-599-1550 https://www.userzoom.com/ |
Not available https://userleap.com/ |
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