Home/UX Software/UserZoom vs Optimal WorkshopUpdated on: April 19, 2024

Compare UserZoom vs Optimal Workshop

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserZoom
UserZoom UX Software (86 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserZoom

UserZoom

UX Software (86 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. ..show more

Optimal Workshop is an advanced User Experience (UX) research solution that provides businesses with intuitive user research tools to improve the UX of their websites, apps, products and prototypes. The platform comes with a card sorting feature that helps users to discover how people conceptualize, group and label ideas, enabling them to optimize their content structure easily and confidently. Its testing tool, Treejeck, provides accurate insights to build an appropriate website for the audiences. Whether there’s a new website in creation or users are improving the structure of the current one, Treejack works for both types of occasions. With Chalkmark, businesses can test design prototypes with customers quickly and easily, which also means faster iterations, feedback and turnaround. The platform also organizes online surveys that help businesses to understand what their customers want and make informed decisions based upon accurate data. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 866-599-1550

Wellington, New Zealand

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Custom

Features

  • A single platform
  • Unlimited seats
  • Enterprise-level security
  • True partnership
  • Access the right users
Custom
Custom

Every digital team has their own unique needs. Customize plans for volume of daily UX questions, the variety of them, the validity standards to meet needs, and the research expertise you demand.

Features

  • Volume of daily UX research
  • International research needs
  • Specialized profiles you need to target
  • Number of users you typically target
  • UX research workshops to improve team skills.
  • Full-service UX research needs to meet expertise or volume required
View Price Page
Team
$199 /User/Month

For 3 users

Features

  • Unlimited studies
  • Work securely, collaborate with your team
  • Free recruitment credits

Based upon the Number of Users, the pricing plan varies.

Starter
$99 /Month

For quick, small scale research projects

Features

  • 2 live studies at a time
  • 40 cards and 4 tasks
  • Collect 40 responses per study
Pro
$199 /Month

Take the lead in qualitative and quantitative research

Features

  • Unlimited studies
  • Unlimited cards and tasks
  • Collect unlimited responses per study
View Price Page

SCREENSHOTS

UserZoom Screenshots
View 1 screenshot(s)
Optimal Workshop Screenshots

INTEGRATIONS

  • Adobe XD
  • Dropbox Business
  • Miro
  • Slack
  • Tableau
  • Segment
  • Box
  • MURAL
  • Typeform
  • Drift
  • Jira Service Desk
  • SurveyMonkey
  • Mixpanel
  • Delighted
  • Trello
  • Maximizer CRM
  • Tealium iQ
  • Zendesk Support
  • SatisMeter
  • Zapier
  • Google Tag Manager
  • Zoom
  • Intercom
  • Figma
  • Unbounce
  • Axure Cloud
  • AB Tasty
  • Google Analytics
  • Marvel
  • InVision
  • Salesforce
  • Optimizely
  • Justinmind
  • Jira
  • Trustpilot
  • Google Docs
    NA

ALTERNATIVES

Top alternatives to UserZoom

Userlytics
Userlytics
Optimal Workshop
Optimal Workshop
Dscout
Dscout
ZooM SFA
ZooM SFA
Maze
Maze

Top alternatives to Optimal Workshop

Maze
Maze
Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics
Adobe XD
Adobe XD