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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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UX Software

4.1 648 user ratings

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UX Software

4.6 25 user ratings

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Overview

Description UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. Read more UserLeap is a unified product research platform that helps companies to take product-wise feedback from their customers through concept tests, video interviews and micro surveys. The platform enables companies to target their actual customers during key moments throughout the entire product buying journey. During this process, businesses can ask hyper-relevant questions to their clients and get a 30% higher response rate. With UserLeap, companies can also ask for customers’ feedback through video interviews. This also enables the brand to monitor the facial expression and the voice tone of an individual customer as they respond. The platform helps companies to test their new concepts and designs by collecting relevant feedback from customers over those particular elements. In addition, companies can also share short and targeted micro surveys with specific users at a specific time and receive a higher response rate as compared to traditional surveys. Finally, an automated AI analysis tool embedded within the platform helps users review the responses shared by each customer, and proceed to deliver accurate and actionable recommendations in real-time. Read more
Pricing Options
  • Free Trial Not Available
  • UserTesting Offers Custom plan.
  • Free Trial Not Available
  • UserLeap Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    67%
  • Popularity
    95%

Features

Total Features
9 Features
6 Features
Common Features for All
    Animation Helps doing motion design and animate the transitions for making UI elements lively
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
    • Animation Helps doing motion design and animate the transitions for making UI elements lively
      For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.1/5 648 user ratings
    4.6/5 25 user ratings
    Rating Distribution
    • Excellent

      55.9%
    • Very Good

      23%
    • Average

      4.9%
    • Poor

      4.3%
    • Terrible

      11.9%
    • Excellent

      64%
    • Very Good

      36%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Easy to Use, Good way to earn extra cash, Clear Instructions, Simple User Interface

      Lack of Support, Limited Test Availability, App Freezing Issues, Test Qualification Difficulty

      Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • UserTesting Offers Custom plan.
    • Free Trial Not Available
    • UserLeap Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Individual Custom

    Enterprise Custom

    Free Free

    Essentials Free

    Enterprise Custom

     
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots UserTesting
    + 4 More
    UserLeap screenshot
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2007 Located in: San Francisco, California
    Contact Details

    +1 888-877-1882

    http://www.usertesting.com/

    Not available

    https://userleap.com/

    Social Media Handles

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