Browse Software
List Your Product
Loading...
Dovetail logo

Dovetail

  Add to Compare

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlytics logo
UX Software

4.3 376 user ratings

Visit Website

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserTesting logo
UX Software

4.3 1,715 user ratings

Visit Website

Overview

Description Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Not Available
  • UserTesting Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    94%
  • Momentum
    68%
  • Popularity
    91%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    94%
  • Momentum
    62%
  • Popularity
    94%
SaaSworthy Awards # 1 Most Worthy # 3 Fastest Growing
Not Available

Features

Total Features
9 Features
9 Features
Common Features for All
    Animation Helps doing motion design and animate the transitions for making UI elements lively
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Heatmaps Heatmaps show where users have clicked on a page
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
    • Animation Helps doing motion design and animate the transitions for making UI elements lively
      For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Heatmaps Heatmaps show where users have clicked on a page
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.3/5 376 user ratings
    4.3/5 1,715 user ratings
    Rating Distribution
    • Excellent

      63.3%
    • Very Good

      21.5%
    • Average

      3.7%
    • Poor

      2.1%
    • Terrible

      9.3%
    • Excellent

      59.2%
    • Very Good

      26%
    • Average

      4.7%
    • Poor

      2.4%
    • Terrible

      7.6%
    User Sentiments

      Excellent Customer Support, Fast Recruitment Process, Ease of Use, High-Quality Participants

      Outdated User Interface, Confusing Credit System, Technical Issues With Recordings, Limited Reporting Features

      Easy to Use, Good way to earn extra cash, Clear Instructions, Simple User Interface

      Lack of Support, Limited Test Availability, App Freezing Issues, Test Qualification Difficulty

    Review Summary

    Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions.

    Not Available
    Pros & Cons
    • Advanced video capture and editing tools for moderated and unmoderated UX testing.
    • Uses advanced quantitative metric systems for effective product testing.
    • Helps optimize the information architecture of websites, apps, and prototypes.
    • Allows users to easily launch a moderated UX test or an interview by scheduling a live conversation.
    • In-browser platform eliminates the need for participants to download any application.
    • Some reviewers have expressed concerns about the pricing.
    • Occasional technical issues have been reported.
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    • Free Trial Not Available
    • UserTesting Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Quick & Easy (Pay As You Go) $49.00 $49.00 per user

    Enterprise (Pay As You Go) $69.00 $69.00 per user

    Custom (Pay As You Go) Custom

    Starter $399.00 $399.00 per month

    Premium $499.00 $499.00 per month

    Advanced $999.00 $999.00 per month

    Individual Custom

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 4 More
    UserTesting
    + 4 More
    Videos Video Thumbnail
    + 4 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Miami, Florida Founded in: 2009 Located in: San Francisco, California Founded in: 2007
    Contact Details

    +1 888-809-0047

    https://www.userlytics.com/

    +1 888-877-1882

    http://www.usertesting.com/

    Social Media Handles

    FAQs

    What are the key differences between Userlytics and UserTesting?

    Userlytics focuses on remote user testing with advanced video capture and editing tools, while UserTesting provides real-life feedback from actual customers through video and audio recordings.

    What are the alternatives to Userlytics?

    The top alternatives to Userlytics are UserZoom, UserX, UserTesting, UXArmy, and UXtweak.

    Which SaaS products can UserTesting integrate with?

    UserTesting integrates with Slack, making it easy to share and discuss feedback within teams.

    Which product is better for unmoderated testing?

    Both Userlytics and UserTesting offer unmoderated testing capabilities, allowing you to collect feedback without the need for a moderator.

    How do the user research capabilities of these products compare?

    Userlytics provides advanced user research features such as information architecture analysis and mental model mapping, while UserTesting offers a dedicated full-service research team for more comprehensive insights.

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed