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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | FocalScope is a feature-rich live chat software that helps in converting your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click. Read more | Customer callback gives customer the chance to request a phone call later, should they want to switch to a phone conversation. And, it’s another great way to collect phone number leads, so can let them know about future promotions and offerings. Be confident in customer support, knowing that no ticket is ever left behind. Each time an issue occurs, agents create a ticket which is then sent to another agent or manager who can help resolve the issue. No ticket is ever closed until it is fixed, so can rest assured knowing that no problem will ever slip through the cracks. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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6 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Small Cloud $9.00 $9.00 per month Cloud $39.00 $39.00 per month On Premise $39.00 $39.00 per month Phone System Custom |
Start Free Pro $9.99 $29.99 per user / month Human Chatbot $24.00 $24.00 per day |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 3 More
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Not Available |
Videos |
+ 1 More
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Not Available |
Company Details | Located in: USA |
Not available |
Contact Details |
+1 (562) 661-8143 https://www.focalscope.com/ |
Not available https://txt.me/ |
Social Media Handles |
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Not available |
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