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| Description | Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more | Welcome to Textgrid the ultimate SMS and voice messaging platform with robust APIs for developers who need the best experience. Textgrid offers a smarter, more efficient way to switch from Twilio to TextGrid with just a single line of code. They understand the complexities of switching from one service to another, and their team of technology professionals have built a battle-tested solution designed to make the transition from Twilio to TextGrid a breeze. With this rock solid platform, they can switch their base URL from api.twilio.com to api.textgrid.com without worrying about touching their code or becoming overwhelmed with the technicalities of the transition. They don't have to worry about any of their team's code being affected either. By switching to TextGrid, they can be sure that they are building on the highest quality platform while receiving the best customer support. They are committed to providing the most up to date technology, as well as the guidance and expertise of this engineers, so they can be sure that they are always working with the best of the best. Start their switch to the best SMS and voice messaging platform today and experience the ease and convenience of TextGrid. Join thousands of developers who have experienced the power of this battle-tested transition process, and rest easy knowing they are putting their application into the hands of the experts. Read more |
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Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations. |
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AI-Generated from the text of User Reviews
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Active User Hour Plan $1.00 $1.00 per user Named User Plan $150.00 $150.00 per user / month |
TextGrid Others |
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CloudContactAI
4.9 Based on 10 Ratings 
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4.3 Based on 402 Ratings |
SMS.to
4.1 Based on 35 Ratings 
Telnyx
4.7 Based on 215 Ratings
CloudContactAI
4.9 Based on 10 Ratings |
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| Company Details | Located in: California, United States | Located in: Miami, Florida |
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Not available https://www.twilio.com/flex |
+1 786-522-1559 https://textgrid.com/ |
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