|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk / CRM tools. Sensiple’s Tryvium Desk integrates with ITSM / CRM tools to provide improvised customer experience. Tryvium Desk helps enterprises to leverage their existing Skype for Business / Office365 investment for customer services. Read more | Voxdesk is a call center software that helps businesses automate calls, improve team productivity and enhance customer experience. You can increase your call connects with features like pre-recorded soundboards, automated voicemails, customized call disposition, timezone connect, and a powerful dialer with advanced priority rules. The dialer feature of voxdesk allows to screen out answering machines, reduce agent wait time, and boosts connection. You get text-to-speech, SMS integration, and monitor dialed numbers with it. Call analytics lets you record call reports, and regular call logs, track calls, and gather accurate & detailed data. Music on hold feature helps to engage customers, build value, and increase call retention rate. With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals. Predictive dialer, a clever dialer, makes simultaneous calls to many numbers before routing the call to your agent or contact person.Some other features that come with this software are call dispositions, call center scripts, voicemail drop, list management, voice bot, and call campaign. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
8 Features
|
8 Features
|
Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
|
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Tryvium Desk Custom |
Free Free Infinity $9.99 $14.99 per month BYOS Custom |
View Detailed Pricing
|
View Detailed Pricing
|
ipSCAPE
4.9 Based on 33 Ratings
ice Contact Center
3.9 Based on 10 Ratings
Dialpad Contact Center
4.3 Based on 207 Ratings |
LeadDesk
4.6 Based on 12 Ratings
Vonage Contact Center
4.3 Based on 55 Ratings |
|
Company Details | Located in: Iselin, New Jersey | Located in: New York, New York |
Contact Details |
+ 1 732-283-0499 https://tryviumdesk.sensiple.com/ |
+1-877-904-4227 https://voxdesk.com/ |
Social Media Handles |
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.