TouchBistro vs LightSpeed Restaurant vs Sapaad vs Petpooja in June 2026

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro

POS Software

4 648 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant

POS Software

4 1,424 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sapaad

POS Software

4.8 65 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Petpooja

POS Software

4.7 33 user ratings

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Overview

Description	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more	After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more	Sapaad is a cloud-based Point-of-sale and delivery management system for restaurants. It allows owners to have greater control and visibility over all aspects of their business, like sales trends or staff performance. The platform is scalable to suit the needs of small cafes and multi-chain restaurants, whether online or dine-in. It takes care of the entire setup, from sign-up to taking orders. This cloud-based system eliminates the need for expensive servers or IT contracts. The Offline Mode uses the latest web technologies to keep restaurants functioning even without the internet. Sapaad is compatible with all devices, so owners don’t need to invest in proprietary hardware. Restaurant owners can manage their back-office and inventory through features like recipe management, food costing, and inventory reporting. They can also control their CRM and Home Deliveries by boosting customer engagement, providing delivery assistants, simplifying phone orders, and easily tracking deliveries. Some useful features include a kitchen display system, integration with 3rd party partners, and food ordering platforms. Sapaad integrates with leading online food delivery partners, including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats, and Logistics/Delivery Partner Lalamove, Quiqup, Lyve, and more. Read more	Petpooja is a smart, sleek, and efficient platform to manage and grow your restaurant business. It is a user-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs from online payments and inventories to KOTs. Users can pick and choose those services and products they need to manage, thus growing while being seamlessly integrated with PoS. The platform manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Restaurants can also manage back-end operations such as Queue Management, KDS, Captain Ordering App, and Token Management. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Petpooja also offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. The Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. Petpooja also works like an e-commerce platform wherein restaurants can buy/sell their equipment, furniture or even franchisee. Read more
Pricing Options	Free Trial Not Available Starts at $69.0.	Free Trial Available Starts at $189.0. Offers Custom plan.	Free Trial Available Starts at $53.99.	Free Trial Not Available
SW Score & Breakdown	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 93% Momentum 72% Popularity 91%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 92% Momentum 62% Popularity 79%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 78% Momentum 68% Popularity 88%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 77% Momentum 68% Popularity 91%
SaaSworthy Awards	# 2 Highly Rated # 5 Fastest Growing	# 12 Highly Rated # 7 Fastest Growing	# 20 Most Popular	# 14 Fastest Growing # 4 Most Popular

Features

Total Features	10 Features	15 Features	11 Features	12 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 12 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 8 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	NA	Available

Reviews & Ratings

User Rating	4/5 648 user ratings	4/5 1,424 user ratings	4.8/5 65 user ratings	4.7/5 33 user ratings
Rating Distribution	Excellent 55.7% Very Good 21% Average 3.5% Poor 4.2% Terrible 15.6%	Excellent 71.1% Very Good 5% Average 0.9% Poor 2.1% Terrible 20.9%	Excellent 83.1% Very Good 12.3% Average 3.1% Poor 0% Terrible 1.5%	Excellent 81.8% Very Good 15.2% Average 0% Poor 0% Terrible 3%
User Sentiments	Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues	User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing	Ease of use, Cloud-based System, Excellent Customer Support, Comprehensive Restaurant Management Limited Third-Party Integrations, Touch Screen Sensitivity, Limited Inventory Management Features, Lack of Floor Plan Creation	Not Available
Review Summary	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.	Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.	Overall, users appreciate Sapaad's intuitive interface, customizable dashboards, and robust reporting capabilities. They find it easy to use and highly configurable, allowing them to tailor it to their specific needs. The platform's ability to integrate with various systems and automate processes is also praised. However, some users have reported occasional glitches and slowdowns, particularly during peak usage times. Additionally, the pricing structure has been a concern for some, as it can be perceived as expensive for small businesses or those with limited budgets.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $69.0.	Free Trial Available Starts at $189.0. Offers Custom plan.	Free Trial Available Starts at $53.99.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	TouchBistro $69.00 $69.00 per month	Essential $189.00 $189.00 per month Premium $399.00 $399.00 per month Enterprise Custom	Sapaad $53.99 $58.99 per month	Petpooja Others
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