UrbanPiper vs Petpooja Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UrbanPiper

POS Software

5 1 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Petpooja

POS Software

4.7 33 user ratings

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Lightspeed Retail

POS Software

4.3 565 user ratings

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Overview

Description	UrbanPiper is a fabulous platform that business users can take advantage of to handle and manage all their businesses online. It provides an easy-to-use solution where users can integrate all third-party channels like Swiggy, UberEats, Dunzo, Zomato, etc. into the restaurant’s POS system. The tool makes it possible to analyze and handle all data with confidence. It helps to cut down the number of systems for staff to work, thus making the whole process seamless and efficient. With the order replay feature, there are no more missing orders, multiple tabs, and manual pushing. It improves the restaurant’s efficiency and rating by sending out timely updates. Users can proactively manage their stock and avoid cancellations. The tool helps to control menus across all channels and publish all categories, items, charges, and taxes. It allows users to easily reconcile with aggregators through reports that are generated from the system. Users can gain key insights about their business through 360-degree analysis. Read more	Petpooja is a smart, sleek, and efficient platform to manage and grow your restaurant business. It is a user-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs from online payments and inventories to KOTs. Users can pick and choose those services and products they need to manage, thus growing while being seamlessly integrated with PoS. The platform manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Restaurants can also manage back-end operations such as Queue Management, KDS, Captain Ordering App, and Token Management. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Petpooja also offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. The Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. Petpooja also works like an e-commerce platform wherein restaurants can buy/sell their equipment, furniture or even franchisee. Read more	Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available	Free Trial Available Starts at $89.0.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 65% Momentum 67% Popularity 81%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 77% Momentum 74% Popularity 90%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 88% Momentum 69% Popularity 68%
SaaSworthy Awards	Not Available	# 14 Fastest Growing # 4 Most Popular	# 7 Highly Rated # 3 Fastest Growing

Features

Total Features	10 Features	12 Features	14 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 11 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available

Reviews & Ratings

User Rating	5/5 1 user ratings	4.7/5 33 user ratings	4.3/5 565 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 81.8% Very Good 15.2% Average 0% Poor 0% Terrible 3%	Excellent 65.8% Very Good 20% Average 3.9% Poor 1.8% Terrible 8.5%
User Sentiments	Not Available	Not Available	Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality
Review Summary	Not Available	Not Available	Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.
Pros & Cons	Provides an easy-to-use solution for integrating third-party channels. Helps cut down on the number of systems staff need to work with. Improves restaurant efficiency and rating by sending out timely updates. Allows users to easily reconcile with aggregators through reports generated from the system. Provides key insights about the business through 360-degree analysis. May require additional training for staff to use effectively. Can be expensive for small businesses. May not be suitable for all types of restaurants. May not integrate with all third-party systems. May not be as user-friendly as some other POS systems.	User-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs. Manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. May require additional training for staff to use effectively. Can be expensive for small businesses. May not be suitable for all types of restaurants. May not integrate with all third-party systems. May not be as user-friendly as some other POS systems.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available	Free Trial Available Starts at $89.0.
Pricing Plans Monthly Plans Annual Plans	UrbanPiper Custom	Petpooja Others	Basic $89.00 $109.00 per month Core $149.00 $179.00 per month Plus $289.00 $339.00 per month
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Alternatives

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