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About TouchBistro

TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time.

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Screenshots & Videos

Settings
Card Readers
Admin Settings
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    92%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (iOS)
  • Desktop App (Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

TouchBistro Awards

TouchBistro Features

POS Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%

Touch Screen (Billing)

Allows making bills by simply touching the desktop or mobile POS screen

Returns Tracking

Helps to keep track of all the goods returned by customers

Restaurant POS

Comes with useful and attractive restaurant management features and facilitates automating restaurant operations

Pricing Management

Helps to provide better control over pricing and allows managing efficiently financial revenue & risk

Ordering Automation

Helps in automating the ordering system and supports online billing

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Sales Tracking

Helps to track sales systematically

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Retail Management

Helps in automating, managing, monitoring and handling all the aspects of a retail business

Layaway Management

Helps retailers offer their customers the option to buy products a little at a time or in increments.

Customer Account Profiles

Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience

Commission Management

Helps in managing and tracking the commission amounts and simplify as such calculations

Barcode Scanning

Helps in scanning the barcode in an automated and simple manner

eCommerce

Facilitates buying and selling goods/services online using internet facility
TouchBistro Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 11/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TouchBistro Pricing.

TouchBistro Alternatives

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TouchBistro Reviews

User Rating

4.1/5 (Based on 856 Ratings)

Rating Distribution

  • Excellent

    56.1%
  • Very Good

    25.1%
  • Average

    4.6%
  • Poor

    3.9%
  • Terrible

    10.4%

User Sentiments

Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering

System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues

Do You Use TouchBistro?

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Review Summary

TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

Pros

  • Easytouse interface: Userfriendly interface simplifies training and onboarding for staff.
  • Comprehensive features: Offers a wide range of features catering to various restaurant operations, including reservations, inventory management, and customer relationship management.

Cons

  • Limited customization options: Customization capabilities may be limited compared to other POS systems, restricting businesses from tailoring the system to their specific needs.
  • Potential hardware issues: Some users have reported occasional hardware problems with the POS system, requiring maintenance or replacement.

TouchBistro Reviews

AI-Generated from the text of User Reviews

Videos on TouchBistro

TouchBistro Screenshots

TouchBistro FAQs

What is TouchBistro used for?

TouchBistro is POS Software. TouchBistro offers the following functionalities:

  • Touch Screen (Billing)
  • Returns Tracking
  • Restaurant POS
  • Pricing Management
  • Ordering Automation
  • Loyalty Program
  • Sales Tracking
  • Gift Card Management
  • Discount Management
  • Inventory Management

Learn more about TouchBistro features.

What are the top alternatives for TouchBistro?

Does TouchBistro provide API?

Yes, TouchBistro provides API.

TouchBistro Contact

Vendor Details

New York, New York Founded : 2011

Contact Details

+1 888-342-0131

https://www.touchbistro.com/

Social Media Handles

Grid Report for TouchBistro

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Customers

Rustle
Pampas
Léa French Street Food
Fidel Gastro
The Ogden

TouchBistro Integrations

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