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JivoChat

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Subiz logo
Live Chat Software

5 10 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Papercups logo
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Overview

Description Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed. Read more Papercups software is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers. Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard. Papercups is a developer-friendly open-source project. HTML, React, React Native, and Flutter integrations are all supported. It only takes a few minutes to set up their integration, and if you can't do it in that time, we'll hop on a Zoom call with you and do it for you! Startups and small businesses use the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.59. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    76%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    70%

Features

Total Features
8 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 5 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    5/5 10 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $9.59. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $34.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Standard $9.59 $9.59 per month

    Advanced $16.80 $16.80 per month

    Starter Free

    Lite $34.00 $34.00 per month

    Team $94.00 $94.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots screenshots
    + 10 More
    Papercups screenshot
    + 3 More
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Hanoi, Vietnam Located in: New York, New York
    Contact Details

    +84 2473.021.368

    https://subiz.com/

    Not available

    https://papercups.io/

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