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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Steel Analytics is the ultimate tool for analyzing user behavior. Our clean and simple interface allows to easily track users’ journey, replay sessions, collect heatmaps, and more. By understanding how users interact with the website, to improve the overall experience. With powerful features, can see exactly which paths the visitors take and the actions they take on the site without invading their privacy. Replaying sessions and heatmaps provide valuable insight into how the website works. Heatmaps provide a quick and easy way to test out pages and understand which parts are being used by a group of users. Try Steel Analytics today and unlock the full potential of the website. Read more |
Pricing Options |
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SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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7 Features
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Common Features for All |
Alert Notifications
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Business $24.91 $49.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Call Journey
4.7 Based on 3 Ratings
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4.3 Based on 1242 Ratings
Intelliad
5 Based on 1 Ratings |
Aqvil Analytics
4.5 Based on 2 Ratings |
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Screenshots |
+ 5 More
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Videos | Not Available |
Company Details | Located in: San Jose, California | Located in: CG, India |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
+919111110707 https://steelanalytics.net |
Social Media Handles |
Not available |
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