Squadcast vs FireHydrant Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squadcast

Incident Management Software

4.6 5 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FireHydrant

Incident Management Software

5

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Overview

Description

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. Read more

FireHydrant is the only full incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.Its goal is to make the incident management process more efficient by automating repetitive manual procedures. By documenting services, it also assists firms in focusing on satisfying core SLOs and saving time. Users can document ways to automate consistent procedures in the platform's runbook forum. The runbooks are great for future reference, and they help users avoid having to repeat operations after an incident.Customizable status pages are available on the platform for delivering critical information and ensuring successful communication. Clients can also use the status pages to stay informed about incident reports. FireHydrant has a dashboard for incident data and does reliability tests. Users can use the analytics reports to discover vital information and identify areas that need to be improved. Read more

Pricing Options

Free Trial Available
Starts at $9.0. Offers Free-forever plan.

Free Trial Available
Starts at $20.0. Offers Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

75%
Momentum

62%
Popularity

82%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

68%
Momentum

60%
Popularity

79%

Features

Total Features	7 Features	4 Features
Common Features for All	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 4 More - Show Less	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 5 user ratings	5/5
Ratings Distribution	Excellent 66% Very Good 29.3% Average 3.3% Poor 1% Terrible 0.3%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
Review Summary	Overall, users praise Squadcast's ease of use and excellent customer support. Reviewers commend its intuitive interface, making it accessible to users of all levels. They appreciate the software's helpful features, such as recording, editing, and publishing capabilities. Users highlight the reliability and stability of Squadcast, ensuring smooth remote recording sessions. Additionally, reviewers commend the responsive and knowledgeable customer support team who promptly address any issues or queries.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $9.0. Offers Free-forever plan.	Free Trial Available Starts at $20.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essential Free Pro $9.00 $12.00 per user / month Enterprise $19.00 $25.00 per user / month	Starter $20.00 $25.00 per user / month Advanced $44.00 $55.00 per user / month Enterprise Custom
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Alternatives

	StatusCast Incident Management Squadcast Vs StatusCast Incident Management PagerDuty 4.5 Based on 2074 Ratings Squadcast Vs PagerDuty Opsgenie 4.6 Based on 362 Ratings Squadcast Vs Opsgenie YetiCloud Squadcast Vs YetiCloud Incident.io 4.9 Based on 126 Ratings Squadcast Vs Incident.io	StatusCast Incident Management FireHydrant Vs StatusCast Incident Management PagerDuty 4.5 Based on 2074 Ratings FireHydrant Vs PagerDuty YetiCloud FireHydrant Vs YetiCloud Incident.io 4.9 Based on 126 Ratings FireHydrant Vs Incident.io Fire Hydrant Manager
	View All Squadcast Alternatives	View All FireHydrant Alternatives