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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Echobox logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sintra AI logo
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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Echobox is a sophisticated social media management software designed to help publishers track, update and publish digital content across multiple social media channels. Numerous esteemed mass media companies like The Times, The Independent, Condé Nast, etc. depend on this platform for its exceptional services. With impactful features delivered thoughtfully, this platform helps online publishers optimize their digital strategies. Echobox helps publishers augment their social media presence through the provision of automated processes. It also helps mass media moguls save valuable time by managing their social media activities and drive significantly more revenue. Moreover, publishers can speed up their workflow with artificial intelligence to manage content sharing and post optimization related tasks, facilitating enhanced engagement rates. Beyond this, Echobox also helps users conduct A/B testing, enabling publishers to develop a better understanding of their Facebook audience. With images and video testing, tone of voice adjustment, hashtags, etc. users can answer important questions to enhance their content consumption levels in real-time. Read more Sintra is an all-in-one AI workforce platform designed to help small-to-medium businesses, founders, and overwhelmed operators scale their operations without increasing headcount. Moving away from the typical blank "chat box" experience that requires complex prompting, Sintra provides a digital ecosystem of 12+ specialized, autonomous AI Helpers, each engineered to own a distinct business function. From marketing and automated copywriting to SEO audits, data analysis, and 24/7 customer support, Sintra's Helpers act as virtual team members. Backed by Brain AI - a secure, central knowledge base - the platform seamlessly stores your files, brand voice, guidelines, and SOPs. This enables every agent to share context and deliver highly tailored, brand-consistent outputs. It also supports integrations with 1000+ apps including Slack, Gmail, Notion, Calendar, LinkedIn, Facebook, Instagram, Strava, Google Analytics, and much more. A Specialized Digital Team: Access a suite of 12+ dedicated AI Helpers (handling SEO, sales scripts, social media management, admin, and more) that operate via simple chat commands rather than complex prompt engineering. Brain AI Centralized Knowledge Base: Upload your guidelines, files, PDFs, and website URLs into a shared knowledge hub. Every agent references this real-time context to ensure on-brand execution across all tasks. Custom No-Code Helpers Builder: Easily build, deploy, and share your own specialized "mini-helpers" by simply describing your manual workflows and SOPs. No technical background or coding necessary. Advanced Automation & Power-Ups: Deploy ready-made task templates and 90+ functional Power-Ups to handle complex actions like real-time meeting notes, multi-channel campaign creation, and automated email triage. Flexible Multi-Brand Workspaces: Perfect for agencies and serial entrepreneurs, Sintra allows you to create separate, secure workspaces with independent brand profiles, assets, and data structures. Read more Zoho Social is a cloud-based social media management software that is also available in SaaS version and can be run on many devices. The software helps users in monitoring multiple social media channels, doing multi account management and encourage multi-user collaboration too. Zoho Social offers social media performance analytics and data-driven actionable insights to facilitate taking informed decisions. With this software, you can manage and monitor the content and ensure better customer engagement. You can also monitor keywords and schedule multiple posts. You can create content and do automated publishing with the help of this social media management platform. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $48.5.
  • Free Trial Available
  • Starts at $10.00. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    70%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular
Not Available
Not Available
# 4 Highly Rated # 12 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4/5 1,320 user ratings
4.7/5 111 user ratings
Not Available
Not Available
Rating Distribution
  • Excellent

    24.9%
  • Very Good

    54.6%
  • Average

    13.9%
  • Poor

    5%
  • Terrible

    1.5%
  • Excellent

    79.3%
  • Very Good

    18%
  • Average

    0.9%
  • Poor

    0.9%
  • Terrible

    0.9%
Not Available
Not Available
User Sentiments

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    AI-powered Content Scheduling, Time-Saving Automation, User-Friendly Interface, Improved Social Media Engagement

    Occasional Technical Issues, Limited Instagram Functionality, Limited Video Features, Inaccurate Content Resharing

    Not Available

    User-friendly Interface, Robust Scheduling Features, In-depth Analytics and Reporting, Seamless CRM Integration

    Limited Instagram Functionality, Limited Third-Party Integrations, Inflexible Pricing Plans, Mobile App Limitations

Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

EchoBox is a social media management tool that helps news publishers and media outlets automate their social media presence. Users consistently praise EchoBox for its time-saving capabilities, particularly for scheduling posts and identifying trending content. The AI-powered platform optimizes post timing and content selection, maximizing reach and engagement. While users appreciate the platform's ease of use and comprehensive features, some report occasional technical difficulties, particularly with Instagram integration, and a desire for more extensive analytics data.

Not Available

Positive: User-friendly interface, comprehensive social media management capabilities, effective collaboration tools, excellent customer support, and mobile app availability. Praised for its ability to streamline social media tasks, schedule and publish content efficiently, and track campaign performance with robust analytics. Negative: Occasional glitches and bugs, limited customization options, and difficulty managing multiple social media accounts simultaneously. Some users reported challenges with content scheduling and experienced occasional outages.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $48.5.
  • Free Trial Available
  • Starts at $10.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Echobox Custom

1-month plan $48.50 $48.50 per month

12-month plan $187.20 $187.20 per year

3-month plan $70.80 $70.80

Free Edition Free

Standard (For Business) $10.00 $15.00 per month

Professional (For Business) $30.00 $40.00 per month

Premium (For Business) $40.00 $65.00 per month

Agency $230.00 $320.00 per month

Agency Plus $330.00 $460.00 per month

 
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Screenshots & Videos

Screenshots Tickets by status
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Not Available Main chat screen
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Videos Video Thumbnail
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Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: London, United Kingdom Founded in: 2013 Founded in: 2023 Located in: Pleasanton, California
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

Not available

https://www.echobox.com/

Not available

https://sintra.ai

+1 888-900-9646

https://www.zoho.com/social/

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