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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chaskiq logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smith.ai Virtual Receptionists logo
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Overview

Description Chaskiq is an open-source conversational marketing tool that allows users to generate leads from absolute strangers and maintain the data ownership at the same time. It is not only easy to install but also effortless to develop and maintain. It helps to segment visitors for ultimate communication dispatch. Moreover, users can turn on live chat messages along with auto-replies, custom team availability, and even average reply time alerts. It also permits users to send in-app alerts, newsletters, automated behavioral alerts, and even guided tours. This software can be used to auto-assign agents and even set custom rules for them. One can assign various assignment commands for incoming messages, which can be further filtered by date, location, custom attributes, and message content. With Chaskiq, users can maintain constant communication with clients and track the status of each of them. It is very versatile and can be installed on any VPS or Heroku. The application helps to get insights by generating metric reports for each campaign. Its automated bots enable users to configure conversations based on user behavior. Read more Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. Read more
Pricing Options
  • Free Trial Not Available
  • Chaskiq Offers Free-forever plan.
  • Free Trial Available
  • Starts at $140.0.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    64%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    70%
  • Momentum
    61%
  • Popularity
    64%

Features

Total Features
7 Features
3 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    Not Available
    4.9/5 68 user ratings
    Rating Distribution
    Not Available
    • Excellent

      91.2%
    • Very Good

      7.4%
    • Average

      1.5%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Chaskiq Offers Free-forever plan.
    • Free Trial Available
    • Starts at $140.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Chaskiq Free

    STARTER $140.00 $140.00 per month

    BASIC $300.00 $300.00 per month

    PRO $600.00 $600.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Chaskiq : Contact Profile screenshot
    + 3 More
    Dashboard
    + 1 More
    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details

    Not available

    Located in: Los Altos, California
    Contact Details

    Not available

    https://chaskiq.io/

    Not available

    https://smith.ai/receptionists

    Social Media Handles

    Not available

    Not available

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