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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyExpression logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survicate logo

Survicate

Survey/ User Feedback Software

4.8 188 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 540 user ratings

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Overview

Description A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. Build powerful online surveys in minutes with an easy to use survey editor. Survey Expression will help you design smart and beautiful online surveys in our web interface. Advanced features are just a click away. Read more Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $300.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $65.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    81%
  • Momentum
    61%
  • Popularity
    83%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    65%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    79%
  • Momentum
    68%
  • Popularity
    85%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    72%
  • Popularity
    89%
SaaSworthy Awards # 10 Highly Rated # 15 Fastest Growing
Not Available
# 13 Highly Rated # 12 Most Popular # 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 195 user ratings
4.4/5 23 user ratings
4.8/5 188 user ratings
4.5/5 540 user ratings
Rating Distribution
  • Excellent

    71.8%
  • Very Good

    21.5%
  • Average

    2.6%
  • Poor

    1.5%
  • Terrible

    2.6%
  • Excellent

    52.2%
  • Very Good

    39.1%
  • Average

    8.7%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    81.9%
  • Very Good

    14.4%
  • Average

    2.1%
  • Poor

    0.5%
  • Terrible

    1.1%
  • Excellent

    70%
  • Very Good

    17.2%
  • Average

    6.9%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting

    Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping

    Not Available

    Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

    Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.

Not Available

Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $300.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $65.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Professional Others

Business Others

Enterprise Custom

Student, Academic and Not-for-profit plans Custom

Free account Free

Corporate Account $300.00 $300.00 per year

Dedicated Account $2,400.00 $2,400.00 per year

Basic Free

Essential $65.00 $79.00 per month

Professional $129.00 $159.00 per month

Ultimate $289.00 $349.00 per month

Custom Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots SmartSurvey screenshot
+ 6 More
Not Available Not Available Not Available
Videos Video Thumbnail Not Available Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Gloucestershire, United Kingdom Founded in: 2004 Located in: Bucharest, Romania Founded in: 2012 Located in: Warsaw, Poland Founded in: 2013 Located in: Columbia, South Carolina Founded in: 2013
Contact Details

0800 0937 822

https://www.smartsurvey.co.uk/

+4-0724-03-77-27

https://www.surveyexpression.com/

Not available

https://survicate.com/

Not available

https://www.cognitoforms.com

Social Media Handles

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