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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade. Read more SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $59.0.
  • Free Trial Not Available
  • SmartServ Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    69%
  • Momentum
    60%
  • Popularity
    80%
SaaSworthy Awards # 9 Fastest Growing # 8 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 132 user ratings
4.6/5 58 user ratings
Ratings Distribution
  • Excellent

    72.5%
  • Very Good

    23.8%
  • Average

    2.5%
  • Poor

    0.5%
  • Terrible

    0.7%
  • Excellent

    67.6%
  • Very Good

    23.5%
  • Average

    7.4%
  • Poor

    0%
  • Terrible

    1.5%
Review Summary

ServiceTrade receives generally positive reviews from users. It is praised for its user-friendly interface, customizable features, robust reporting capabilities, and efficient work order management. Many users find it useful for streamlining their operations and improving productivity. However, some users have reported occasional glitches and a need for better customer support. Overall, ServiceTrade is considered a reliable and effective solution for businesses seeking to enhance their service operations.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $59.0.
  • Free Trial Not Available
  • SmartServ Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Select $59.00 $59.00 per user / month

Premium $99.00 $99.00 per user / month

Enterprise $139.00 $139.00 per user / month

SmartServ Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Durham, North Carolina Located in: Seattle, Washington
Contact Details

919-246-9900

https://www.servicetrade.com/

+1 206-826-9074

https://www.smartserv.io/

Social Media Handles

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