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About SmartServ

SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    69%
  • Momentum
    60%
  • Popularity
    80%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

SmartServ Features

Field Service Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Reporting

Sends instant status reports about the task with customer feedback

Route Optimization

Determines the cost efficient route to perform the order

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature

A facility to capture digital signature in a secure format

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Document Management

Ability to store and manage various information and documents in electronic format.

SmartServ Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 16/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SmartServ Pricing.

SmartServ Alternatives

View All SmartServ Alternatives

SmartServ Reviews

User Rating

4.6/5 (Based on 68 Ratings)

Ratings Distribution

  • Excellent

    67.6%
  • Very Good

    23.5%
  • Average

    7.4%
  • Poor

    0%
  • Terrible

    1.5%

Do You Use SmartServ?

Write a Review

SmartServ User Reviews

Videos on SmartServ

SmartServ FAQs

What is SmartServ used for?

SmartServ is Field Service Management Software. SmartServ offers the following functionalities:

  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
  • Job Scheduling
  • Compliance Management
  • Digital Signature
  • Inventory Management
  • Billing and Invoicing

Learn more about SmartServ features.

Does SmartServ provide API?

No, SmartServ does not provide API.

SmartServ Contact

Vendor Details

Seattle, Washington

Contact Details

+1 206-826-9074

https://www.smartserv.io/

Social Media Handles

Grid Report for SmartServ

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