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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.
  • Free Trial Available
  • Starts at $59.0.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    63%
  • Popularity
    92%
SaaSworthy Awards # 3 Most Worthy # 5 Most Popular # 9 Fastest Growing # 8 Most Popular

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 469 user ratings
4.7/5 132 user ratings
Ratings Distribution
  • Excellent

    70.5%
  • Very Good

    19.6%
  • Average

    2.5%
  • Poor

    1.7%
  • Terrible

    5.8%
  • Excellent

    72.5%
  • Very Good

    23.8%
  • Average

    2.5%
  • Poor

    0.5%
  • Terrible

    0.7%
Review Summary

ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.

ServiceTrade receives generally positive reviews from users. It is praised for its user-friendly interface, customizable features, robust reporting capabilities, and efficient work order management. Many users find it useful for streamlining their operations and improving productivity. However, some users have reported occasional glitches and a need for better customer support. Overall, ServiceTrade is considered a reliable and effective solution for businesses seeking to enhance their service operations.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.
  • Free Trial Available
  • Starts at $59.0.
Pricing Plans
Monthly Plans Annual Plans

Starter Custom

Essentials Custom

The Works Custom

Select $59.00 $59.00 per user / month

Premium $99.00 $99.00 per user / month

Enterprise $139.00 $139.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Glendale, California Located in: Durham, North Carolina
Contact Details

(855) 899-0970

https://www.servicetitan.com/

919-246-9900

https://www.servicetrade.com/

Social Media Handles

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