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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Slack logo
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft Kaizala logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mattermost logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PinChat logo
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Overview

Description Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. Read more Microsoft Kaizala is a reliable messaging and work management application that facilitates active collaboration among employees and clients related to a particular organization. Enterprises can coordinate their work in an effective way using the same. The app features a simple chat interface that empowers users to have excellent, effective communication through multimedia messaging besides audio or video calls. With Microsoft Kaizala, employees get access to integrated work management cards that assist them in their task management, data collection, insights analysis, and more. Also, they get to connect with millions in a secure way and build flexible groups. The open directory model lets users engage with their own networks in an efficient manner. All they have to do is just sign up for the mobile app with their phone number. Microsoft Kaizala’s customizable action cards and open APIs help organizations digitize and automate their business processes. Moreover, the app also offers access to end-to-end data ownership, enterprise-grade security, and industry-leading compliance standards. Read more Mattermost provides secure, open-source collaboration software that enhances both safety and productivity for organizations. Users maintain full ownership and control over their intellectual property and customer data, all protected behind their own firewall or VPN. This powerful defense prevents security breaches, vendor lock-in, and expensive technical debt. Teams will experience flexible, focused, and resilient collaboration, staying connected precisely when it counts. This self-hosted, AI-powered collaborative platform is perfect for defense, intelligence, security, and critical infrastructure enterprises. Minimize disruptions with secure messaging, file sharing, and customizable notifications across all devices, streamlining both real-time and asynchronous work. Boost efficiency by automating workflows, reducing manual efforts, and ensuring consistent execution. Seamlessly integrate with Mattermost channels to automate actions and keep team members instantly updated. Facilitate real-time, remote sharing of sensitive information with fully sovereign audio calls and screensharing, integrated directly into mission environments. Securely transcribe and summarize call recordings using both first-party and third-party AI. Enhance workflow continuity with issue tracking and Kanban-style task management, all integrated with channel and messaging workflows for superior planning and management. Connect Mattermost to sovereign LLMs, custom instructions, and open APIs for customizable, AI-driven automation and assistance within collaboration workflows, all while maintaining full data control in on-premises and sovereign cloud deployments. Read more PinChat simplifies customer communication with just a URL or QR code—no apps or registrations needed. Designed for retail stores, e-commerce businesses, online platforms, and individual sellers, it’s a one-stop solution for connecting with customers. PinChat offers instant messaging, chatbots, surveys, and a one-page multi-link feature, letting you interact with customers without sharing personal contact details. Start conversations instantly, regardless of location or time zone. With PinChat, you can create chatrooms to send messages, polls, and surveys, making interactions more engaging while gathering valuable feedback. It also integrates seamlessly with platforms like LINE Official Accounts and WhatsApp Business, letting you manage multiple communication channels in one place. Organize chatrooms with tags and folders for effortless management, ensuring you stay on top of every interaction. PinChat is built to boost customer engagement, streamline message management, and enhance how you communicate. Simplify your workflow and create better connections with a platform designed to make communication easy, fast, and effective. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.38. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $30.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    87%
  • Momentum
    82%
  • Popularity
    90%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    72%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    83%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    69%

Features

Total Features
20 Features
Not Available
8 Features
5 Features
Common Features for All
    @Mentions Receive instant alerts for tagged mentions and direct messages.
    AI Summary AI-Powered Native Summarization
    Channels and Spaces Public or private spaces for team communication
    Cloud Storage Provides an online storage space to store data
    Cross-Platform Access Available on web, desktop, and mobile platforms.
    Direct Message Private messaging directly between users.
    Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
    Emojis and Reactions Built-in visual reactions
    External User Access Controlled access for people outside the workspace or organization
    File Sharing A simple way to share files instantaneously with the team
    Group Chat Direct chat between more than two users
    Message Catch Up Helps to view your latest unread messages across board instantly with ease
    Message History and Archiving Long-term retention of conversation data.
    Message Scheduling Set future delivery times for messages
    Message Search Search past conversations using keywords.
    Multi-language Support Available in multiple languages to support global customers
    Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
    Video Calling Video calls to allow better discussion and exchange of ideas
  • + 17 More - Show Less
    • Not Available
      @Mentions Receive instant alerts for tagged mentions and direct messages.
      AI Summary AI-Powered Native Summarization
      Channels and Spaces Public or private spaces for team communication
      Cloud Storage Provides an online storage space to store data
      Cross-Platform Access Available on web, desktop, and mobile platforms.
      Direct Message Private messaging directly between users.
      Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
      Emojis and Reactions Built-in visual reactions
      External User Access Controlled access for people outside the workspace or organization
      File Sharing A simple way to share files instantaneously with the team
      Group Chat Direct chat between more than two users
      Message Catch Up Helps to view your latest unread messages across board instantly with ease
      Message History and Archiving Long-term retention of conversation data.
      Message Scheduling Set future delivery times for messages
      Message Search Search past conversations using keywords.
      Multi-language Support Available in multiple languages to support global customers
      Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
      Video Calling Video calls to allow better discussion and exchange of ideas
  • + 5 More - Show Less
    • @Mentions Receive instant alerts for tagged mentions and direct messages.
      AI Summary AI-Powered Native Summarization
      Channels and Spaces Public or private spaces for team communication
      Cloud Storage Provides an online storage space to store data
      Cross-Platform Access Available on web, desktop, and mobile platforms.
      Direct Message Private messaging directly between users.
      Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
      Emojis and Reactions Built-in visual reactions
      External User Access Controlled access for people outside the workspace or organization
      File Sharing A simple way to share files instantaneously with the team
      Group Chat Direct chat between more than two users
      Message Catch Up Helps to view your latest unread messages across board instantly with ease
      Message History and Archiving Long-term retention of conversation data.
      Message Scheduling Set future delivery times for messages
      Message Search Search past conversations using keywords.
      Multi-language Support Available in multiple languages to support global customers
      Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
      Video Calling Video calls to allow better discussion and exchange of ideas
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • NA

    Reviews & Ratings

    User Rating
    3.7/5 338 user ratings
    4.5/5 85 user ratings
    4.5/5 514 user ratings
    Not Available
    Rating Distribution
    • Excellent

      47.3%
    • Very Good

      21%
    • Average

      5.9%
    • Poor

      3.8%
    • Terrible

      21.9%
    • Excellent

      56.5%
    • Very Good

      37.6%
    • Average

      4.7%
    • Poor

      0%
    • Terrible

      1.2%
    • Excellent

      58.4%
    • Very Good

      33.1%
    • Average

      5.3%
    • Poor

      1.6%
    • Terrible

      1.8%
    Not Available
    User Sentiments

      Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

      Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

      Ease of Use, Secure Communication, Efficient Team Collaboration, Effective for Formal Communication

      Limited Customization Options, Unattractive User Interface, Occasional Glitches, Limited Third-Party Integrations

      Not Available
      Not Available
    Review Summary

    Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

    Not Available

    User reviews of Mattermost highlight its strengths as a self-hosted, open-source Slack alternative, particularly for teams that prioritize data security and control. Users praise its ease of use, robust file-sharing features, and integration with tools like GitLab and Jira. However, some users express concerns about the mobile app's stability, limited search functionality, and the absence of built-in video conferencing. While Mattermost offers a powerful platform for internal communication, addressing these limitations would further enhance its user experience.

    Not Available
      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $4.38. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $10.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $30.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Pro $4.38 $4.38 per user / month

    Business+ $9.00 $9.00 per user / month

    Enterprise+ Custom

    Microsoft Kaizala Pro Free

    Professional $10.00 $10.00 per user / month

    Enterprise Custom

    Enterprise Advanced Custom

    Free Free

    Starter $30.00 $30.00 per month

    Light $50.00 $50.00 per month

    Standard $75.00 $75.00 per month

    Custom Custom

     
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    Screenshots & Videos

    Screenshots screenshots
    + 6 More
    Not Available File List Integration
    + 3 More
    Web App Intro
    + 10 More
    Videos Video Thumbnail Video Thumbnail Video Thumbnail
    + 3 More
    Video Thumbnail

    Vendor information

    Company Details Located in: San Francisco, California Located in: Redmond, Washington Located in: Palo Alto, California - 94303 Founded in: 2011 Located in: Singapore
    Contact Details

    Not available

    https://slack.com/

    Not available

    https://www.microsoft.com/en-us/microsoft-365/business/microsoft-kaizala

    Not available

    https://mattermost.com/

    Not available

    https://pinchat.app/

    Social Media Handles

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