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Intercom

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sirena logo
Live Chat Software

3.9 25 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mixcode logo
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Overview

Description Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. Read more Mixcode is the ultimate customer service SDK that is sure to delight their customers and fuel their sales. Mixcode offers a comprehensive suite of features to help they engage with their customers, showcase their unique identity, and stand out from the competition. This easy-to-use video, live chat and help center widget integrates seamlessly onto their website, creating a user-friendly experience for both them and their customers. Streamline the process of providing access to product and service details with our help center option. Gone are the days of customers endlessly scrolling through their websites trying to find the information they need. With Mixcode, they can create a central hub for all their customer support needs, making it easier than ever for their customers to find what they're looking for. But Mixcode is more than just a customer support tool it's a way to personalize their interactions with customers and showcase their products or services. Use our features to greet customers by name, highlight specific products, and even guide them towards checkout. With Mixcode, they can truly connect with their customers and make them feel valued. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $99.0.
  • Free Trial Not Available
  • Starts at $15.0.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    68%
  • Momentum
    64%
  • Popularity
    75%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Features

Total Features
6 Features
3 Features
Common Features for All
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
  • + 3 More - Show Less
    • Call Me Option Allows your visitors to speak to your agents directly over the phone
      Knowledge Database Lets you have an access to all your past chat history and documents
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors

    Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Not available
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Not available
    Modes of Support
    • Online
    • Not available
    API Support
    • Available

    Reviews & Ratings

    User Rating
    3.9/5 25 user ratings
    Not Available
    Rating Distribution
    • Excellent

      44%
    • Very Good

      24%
    • Average

      20%
    • Poor

      0%
    • Terrible

      12%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $99.0.
    • Free Trial Not Available
    • Starts at $15.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $99.00 $99.00 per month

    Pro $299.00 $299.00 per month

    Mixcode $15.00 $19.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California

    Not available

    Contact Details

    Not available

    https://www.sirena.app/en-us/apps-marketplace/whatsapp-buttons/

    Not available

    https://www.mixcode.io/

    Social Media Handles

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