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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr logo
Auto Repair Software

4.7 106 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

R.O. Writer logo
Auto Repair Software

3.7 97 user ratings

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Overview

Description RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more R.O Writer is an on-premise auto shop management software that is optimal for small and medium-sized businesses. This software is compatible with Windows operating systems and offers tools to manage service writing time, tracking inventory and monitoring accounting. R.O Writer is a useful tool as it helps users to schedule work orders, draft estimates, and accept payment from customers via a single interface. Moreover, it also offers communication to you that assists with customer outreach. R.O writer is a store management application with compelling features. It greatly assists in maintaining the user's business by centralizing activities and managing efficiency, profit, and predictability through the smart eCat feature, which checks the part pricing in less than ten seconds all at the same time. Small and medium businesses must opt for the R.O writer software because it offers an employer time track feature to track engineer's time and calculate their efficiency. Further, it also schedules an appointment with the junior and sends appointment reminders through email. Users can have complete control over their business and experience better efficiency and profitability with this software that offers a quotation-based pricing strategy. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Not Available
  • R.O. Writer Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    86%
  • Momentum
    63%
  • Popularity
    83%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    79%
  • Momentum
    63%
  • Popularity
    74%

Features

Total Features
12 Features
12 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Tracking Track status of service for each customer and also update them with same.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
    Multi-Location Helps to manage business affairs across multiple sales channel
    Report Generation Gathers data and generates reports as PDF file.
    Sales Tracking Helps to track sales systematically
    Service history tracking Keeps a record of the history of services performed on assets
    Third-party Integration Offers synchronization with third-party applications
    VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
    Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
    Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 9 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Tracking Track status of service for each customer and also update them with same.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
      Multi-Location Helps to manage business affairs across multiple sales channel
      Report Generation Gathers data and generates reports as PDF file.
      Sales Tracking Helps to track sales systematically
      Service history tracking Keeps a record of the history of services performed on assets
      Third-party Integration Offers synchronization with third-party applications
      VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
      Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
      Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 106 user ratings
    3.7/5 97 user ratings
    Ratings Distribution
    • Excellent

      78.5%
    • Very Good

      14.6%
    • Average

      3.1%
    • Poor

      1.5%
    • Terrible

      2.3%
    • Excellent

      53.6%
    • Very Good

      12.4%
    • Average

      5.2%
    • Poor

      5.2%
    • Terrible

      23.7%
    Review Summary

    RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.

    Not Available
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    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $49.99.
    • Free Trial Not Available
    • R.O. Writer Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $49.99 $59.99 per month

    Repair Shop $99.99 $119.99 per month

    Big Chain $99.99 $119.99 per month

    R.O. Writer Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Mobile Manager
    + 2 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Kirkland, WA Located in: Houston, Texas
    Contact Details

    425-216-3333

    https://www.repairshopr.com/

    Not available

    https://www.rowriter.com/

    Social Media Handles

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