|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like. Read more | Rake is an advanced messaging platform that enables companies to communicate with their employees and customers through SMS, website widgets, and social media integrations. With an online task management functionality, companies get to solve customer’s problems in one go or create another task if it requires an extra round of conversation. The software also comes with advanced collaboration tools, such as direct and private/public channels, enabling users to deliver accurate responses to their customers, on time. Rake connects companies with popular messaging platforms, like Facebook, WordPress, SMS, and others, in order to deliver their assistance through a channel that customers prefer. An integrated collaboration facility offered by Rake helps teams, colleagues, and coworkers connect with each other and communicate effectively via channel conversations and direct messages. Apart from that, the platform also provides real-time updates about new website visitors and keeps on monitoring their activity in order to send targeted invitations and convert them into loyal clients. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
8 Features
|
8 Features
|
Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
|
Ratings Distribution |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Free Free Essential $15.00 $19.00 per user / month Pro $23.00 $29.00 per user / month |
RAKE 10 Free RAKE 25 $50.00 $50.00 per month RAKE UNLIMITED $75.00 $75.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
Screenshots | Not Available | |
Videos |
+ 1 More
|
Not Available |
Company Details | Located in: Wilmington, Delaware | Located in: Flossmoor, Illinois |
Contact Details |
+1 703-232-1443 https://chatra.io/ |
+1 844-725-3249 https://www.rake.ai/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.