Vitally |
| Description | Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements. Read more | Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
|
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Ratings Distribution |
|
|
| Review Summary |
Not Available
|
Users appreciate Custify's user-friendly interface, comprehensive features, and excellent customer support. Its ticketing system, knowledge base, and customer segmentation tools receive particular praise. However, some users have reported occasional bugs and glitches, and a few find the reporting and analytics capabilities to be lacking in depth. Overall, Custify is a well-regarded customer support platform that helps businesses deliver exceptional customer service. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Starter $29.00 $29.00 per month Intermediate $49.00 $49.00 per month Executive $79.00 $79.00 per month Enterprise $118.00 $118.00 per month |
PROFESSIONAL $999.00 $999.00 |
|
View Detailed Pricing
|
View Detailed Pricing
|
|
Salesmachine
4.5 Based on 61 Ratings 
Freshdesk Customer Success
4.6 Based on 12 Ratings |
|
| Screenshots |
+ 1 More
|
Not Available |
| Videos |
+ 1 More
|
+ 3 More
|
| Company Details | Located in: United States | Located in: Bucharest, Romania Founded in: 2017 |
| Contact Details |
1 (512) 931-4QDS https://qualitydrivensoftware.com/ |
Not available https://www.custify.com/ |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
