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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Quality Driven Software logo
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClientSuccess logo
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Creatio logo

Creatio

Low Code Development Platforms (L...

2.5 22 user ratings

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Overview

Description Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements. Read more ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base. Read more Creatio offers one platform to automate industry workflows and CRM with AI, no-code, and a maximum degree of freedom. Designed for large businesses, it provides enterprise-grade scalability, robust security, and seamless integration to align operations across departments while driving efficiency and innovation. With Creatio, you can take advantage of a ready-to-go industry-leading CRM as well as enable users - whether business users without coding skills or professional developers - to create powerful business apps. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $29.00.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0.
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    64%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    67%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    68%
SaaSworthy Awards
Not Available
Not Available
# 3 Highly Rated # 1 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.9/5 33 user ratings
4.6/5 453 user ratings
2.5/5 22 user ratings
Rating Distribution
  • Excellent

    97%
  • Very Good

    0%
  • Average

    3%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    64.9%
  • Very Good

    28.5%
  • Average

    4.6%
  • Poor

    1.3%
  • Terrible

    0.7%
  • Excellent

    36.4%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    63.6%
User Sentiments
    Not Available

    User-Friendly Interface, Robust Customer Success Management Functionality, Excellent Customer Support, Effective Salesforce Integration

    Limited Reporting Functionality, Occasional Software Bugs, API Limitations, Lack of Flexibility for Certain Features

    Easy to Use Interface, Extensive Customization Capabilities, Robust Business Process Automation, Excellent Customer Support

    Mobile App Functionality, Slow Processing Times, Limited Reporting Functionality, Steep Learning Curve

Review Summary
Not Available

ClientSuccess is widely praised for its user-friendly interface, robust reporting capabilities, and excellent customer support. Many reviewers highlight the software's ability to provide deep insights into client relationships and engagement, enabling businesses to identify areas for improvement and make data-driven decisions. Additionally, its customization options and scalability are seen as major strengths. However, some users have expressed concerns regarding the pricing structure and the complexity of setting up certain features. Overall, ClientSuccess is highly regarded as a valuable tool for managing and improving client relationships, with most reviewers recommending it to others.

Overall, users praise Creatio for its user-friendly interface, customization options, and comprehensive features. Many reviewers highlight its ease of use, with some noting that even non-technical users can quickly learn and navigate the platform. Additionally, users appreciate the ability to tailor Creatio to their specific business needs, citing the wide range of customization options and integrations available. The platform's comprehensive functionality is also a key selling point, with reviewers highlighting its capabilities in areas such as sales, marketing, customer service, and project management.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $29.00.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Starter $29.00 $29.00 per month

Intermediate $49.00 $49.00 per month

Executive $79.00 $79.00 per month

Enterprise $118.00 $118.00 per month

Clientsuccess Custom

Growth $25.00 $25.00 per user / month

Enterprise $55.00 $55.00 per user / month

Unlimited $85.00 $85.00 per user / month

 
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Screenshots & Videos

Screenshots Realtime Survey Results
+ 1 More
Customer health score Marketing Dashboard
+ 5 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail

Vendor information

Company Details Located in: United States Located in: Lehi, Utah Founded in: 2014 Located in: Boston, MA Founded in: 2013
Contact Details

1 (512) 931-4QDS

https://qualitydrivensoftware.com/

Not available

https://www.clientsuccess.com/

+1 617-765-7997

https://www.creatio.com/

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