|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more. Read more | Papercups software is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers. Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard. Papercups is a developer-friendly open-source project. HTML, React, React Native, and Flutter integrations are all supported. It only takes a few minutes to set up their integration, and if you can't do it in that time, we'll hop on a Zoom call with you and do it for you! Startups and small businesses use the software. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 9 Highly Rated # 15 Most Popular |
Not Available
|
Total Features |
7 Features
|
6 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Review Summary |
Pure Chat's user-friendliness and ease of setup are widely praised, with many reviewers highlighting its intuitive interface and straightforward onboarding process. Its live chat functionality is considered reliable and efficient, enabling businesses to engage with customers promptly and effectively. Additionally, Pure Chat's reporting and analytics features are often commended for providing valuable insights into customer interactions and overall performance. However, some users have expressed concerns regarding occasional technical issues, limited customization options, and the need for more advanced features. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Growth $39.00 $49.00 per user / month Pro $79.00 $99.00 per user / month |
Starter Free Lite $34.00 $34.00 per month Team $94.00 $94.00 per month Enterprise Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
LiveAgent
4.7 Based on 2506 Ratings |
|
Screenshots |
+ 3 More
|
|
Videos |
+ 1 More
|
Not Available |
Company Details | Located in: Scottsdale, Arizona | Located in: New York, New York |
Contact Details |
Not available https://www.purechat.com/ |
Not available https://papercups.io/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.